Research Chair: Design & Implementation of Information Systems (ISCM)

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Number of items: 186.

2013

Daneva, Maya and Veen, Egbert van der and Amrit, Chintan and Ghaisas, Smita and Sikkel, Klaas and Kumar, Ramesh and Ajmen, Nirav and Ramteerthkar, Uday and Wieringa, Roel (2013) Agile requirements prioritization in large-scale outsourced system projects: An empirical study. Journal of systems and software, 86 (5). pp. 1333-1353. ISSN 0164-1212

Katsma, Christiaan and Amrit, Chintan and Hillegersberg, Jos van and Sikkel, Klaas (2013) Can agile software tools bring the benefits of a task board to globally distributed teams? In: Ilan Oshri & Julia Kotlarsky & Leslie P. Willcocks (Eds.), Advances in global sourcing: models, governance, and relationships. Lecture notes in business information processing, 163 . Springer, Berlin, pp. 163-179. ISBN 9783642409509

Amrit, C. and Hillegersberg, J. van and Diest, B. van (2013) Involving end users to mitigate risk in IS development projects. Journal of organizational and end user computing, 25 (3). 67 - 82. ISSN 1546-2234

Iacob, M.E. and Sinderen, M.J. van and Steenwijk, M. and Verkroost, P. (2013) Towards a reference architecture of fuel-based carbon management systems in the logistics industry. Information systems frontiers, 15 (5). pp. 725-745. ISSN 1387-3326

2012

Eckartz, Silja and Katsma, Christiaan and Oude Maatman, Ruud (2012) A Design proposal for a Benefits Management Method for Enterprise System Implementations. In: 45th Hawaii International Conference on System Sciences, HICSS 2012, January 4-7, 2012, Maui, HawaII, USA (pp. pp. 4642-4651).

Otto, B. and Folmer, E.J.A. and Ebner, V. (2012) A characteristics framework for Semantic Information Systems Standards. Information systems and e-business management, 10 (4). 571 - 602. ISSN 1617-9846

Wijnhoven, Fons and Brilman, Loes and Kleij, Marten ten and Tolsma, Ellen and Veldhuis, Wendy and Wal, Martijn van der (2012) A quickstart in management software skills - Second edition. University of Twente, Department of Information Systems and Change Management, Enschede, the Netherlands.

Spil, A.A.M. and Kijl, B. (2012) Business modeling: The recipe for e-health success in Africa. In: ICT4Africa 2012, 21-24 March 2012, Kampala, Uganda.

Iacob, M.E. and Quartel, D.A.C. and Jonkers, H. (2012) Capturing Business Strategy and Value in Enterprise Architecture to Support Portfolio Valuation. In: The 16th IEEE International EDOC Conference (EDOC 2012) "The Enterprise Computing Conference", 10-14 September 2012, Beijing, China (pp. 11 - 20).

Mulder, I. and Hillegersberg, J. van and Till, J. van (2012) Chaordisch onderwijs en onderzoek. In: L.A. Plugge (Ed.), De bakens verzetten: trendrapport 2012. SURF, WTR. ISBN 9789078887003

Faran, D. and Wijnhoven, A.B.J.M. (2012) Critical rationalism and the state of unawareness in managers¿ theories. Management learning, 43 (5). pp. 495-514. ISSN 1350-5076

Douma, A.M. and Hillegersberg, J. van and Schuur, P.C. (2012) Design and evaluation of a simulation game to introduce a Multi-Agent system for barge handling in a seaport. Decision support systems, 53 (3). 465 - 472. ISSN 0167-9236

Rothengatter, D.C.F. (2012) Engineering situational methods for professional service organizations. An action design research approach. thesis.

Wombacher, Andreas and Iacob, Maria (2012) Estimating the Processing Time of Process Instances in Semi-Structured Processes - A Case Study. In: IEEE Ninth International Conference on Services Computing, SCC 2012, 24-29 June 2012, Honolulu, Hawaii (pp. pp. 368-375).

Eckartz, Silja and Katsma, Christiaan and Daneva, Maya (2012) Exploring the Business Case Development Process in Inter-Organizational Enterprise System Implementations. Information Resources Management Journal, 25 (2). pp. 85-102. ISSN 1040-1628

Iacob, M.E. and Meertens, L.O. and Jonkers, H. and Quartel, D.A.C. and Nieuwenhuis, L.J.M. and Sinderen, M.J. van (2012) From enterprise architecture to business models and back. Software and systems modeling, 13 (3). pp. 1059-1083. ISSN 1619-1366

Amrit, Chintan and Hillegersberg, Jos van and Kumar, Kuldeep (2012) Identifying Coordination Problems in Software Development: Finding Mismatches between Software and Project Team Structures. [Report]

Dalmolen, S. and Cornelisse, E. and Hofman, W. and Basiaansen, H. and Punter, M. and Knoors, F. (2012) Improving sustainability through intelligent cargo and adaptive decision making. In: e-Freight Conference 2012, 9-10 Mai 2012, Newcastle, UK (pp. 1 - 16).

Wijnhoven, A.B.J.M. and Dietz, P. and Amrit, C. (2012) Information Waste, the Environment and Human Action: Concepts and Research. In: 10th IFIP TC 9 International Conference on Human Choice and Computers, HCC10, 27-28 September 2012, Amsterdam (pp. 134 - 142).

Eckartz, Silja Mareike (2012) Managing the business case development in inter-organizational IT projects: a methodology and its application. thesis.

Meertens, L.O. and Iacob, M.E. and Jonkers, H. and Quartel, D. and Nieuwenhuis, L.J.M. and Sinderen, M.J. van (2012) Mapping the Business Model Canvas to ArchiMate. In: The 27th Annual ACM Symposium on Applied Computing, Trento, Italy, March 26-30, 2012 (pp. 1694 - 1701).

Effing, R.C. and Hillegersberg, J. van and Huibers, T. (2012) Measuring the effects of social media participation on political party communities. In: C. Reddick & S.K. Aikins (Eds.), Web 2.0 Technologies and Democratic Governance : political, policy and management implications. vol. 1, 1, part 3 . Springer, New York, 201 - 217. ISBN 9781461414476

Iacob, M.E. and Lankhorst, M.M. and Schrier, A. (2012) Patterns for agility. In: M. Lankhorst (Ed.), Agile service development : combining adaptive methods and flexible solutions. Springer, Berlin, Germany. ISBN 9783642281884

Kijl, B. and Vermolen, R. and Wijnhoven, A.B.J.M. and Nieuwenhuis, L.J.M. (2012) Reflecting on business model research: current gaps and future directions. In: 20th Annual High Technology Small Firms (HTSF) conference, 24-25 May 2012, Amsterdam, The Netherlands.

Wombacher, Andreas and Iacob, Maria-Eugenia (2012) Start Time and Duration Distribution Estimation in Semi-Structured Processes. [Report]

Wombacher, A. and Iacob, M.E. (2012) Start time estimation in semi-structured processes. In: .

Eckartz, Silja Mareike and Katsma, Christiaan and Wieringa, Roel (2012) Using value models to improve the cost/benefit analysis of inter-organizational system implementations. In: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, October 1-3, 2012, Bournemouth, UK (pp. pp. 529-538).

2011

Folmer, Erwin and Oude Luttighuis, Paul and Hillegersberg, Jos van (2011) A Model for Semantic IS Standards. In: 16th EURAS Annual Standardization Conference - Standards and Development, 8-10 June 2011, Kaunas, Lithuania.

Sapkota, Brahmananda and Asuncion, Camlon H. and Iacob, Maria-Eugenia and Sinderen, Marten van (2011) A Simple Solution for Information Sharing in Hybrid Web Service Composition. In: 15th International Enterprise Distributed Object Computing Conference, EDOC 2011, 29 August - 2 September 2011, Helsinki, Finland (pp. pp. 235-244).

Faran, Doron and Wijnhoven, Fons (2011) A critical rationalist approach to organizational learning: testing the theories held by managers. In: Organization Learning, Knowledge and Capabilities Conference, OLKC 2011, April 12-14 2011, Hull, UK.

Faran, Doron (2011) A critical rationalist inquiry of managerial epistemology : toward the confrontation of the unawareness problem. thesis.

Wijnhoven, Fons (2011) Acquiring Organizational Learning Norms. In: Norbert Seel (Ed.), encyclopedia of the sciences of learning. Springer Science+Business Media. ISBN 9781441914286

Meertens, L.O. and Iacob, M.E. and Nieuwenhuis, L.J.M. (2011) Developing the business modelling method. In: First International Symposium on Business Modeling and Software Design, BMSD 2011, 27-28 July 2011, Sofia, Bulgaria (pp. pp. 88-95).

Folmer, Erwin and Oude Luttighuis, Paul and Hillegersberg, Jos van (2011) Do semantic standards lack quality? : a survey among 34 semantic standards. Electronic Markets, 21 (2). pp. 99-111. ISSN 1019-6781

Travaille, Peter and Müller, Roland M. and Thornton, Dallas and Hillegersberg, Jos van (2011) Electronic fraud detection in the U.S. Medicaid Healthcare Program: lessons learned from other industries. In: 17th Americas Conference on Information Systems, AMCIS 2011, August 4-7, 2011, Detroit, Michigan.

Oude Luttighuis, Paul and Folmer, Erwin (2011) Equipping the enterprise interoperability problem solver. In: Yannis Charalabidis (Ed.), Interoperability in digital public services and administration: bridging E-Government and E-Business. Information Science Reference, pp. 339-354. ISBN 9781615208883

Hillegersberg, Jos van and Ligtenberg, Gerwin and Aydin, Mehmet N. (2011) Getting agile methods to work for Cordys Global Software product development. In: J. Kotlarsky & L.P. Willcocks & I. Oshri (Eds.), New studies in global IT and business services outsourcing : 5th Global Sourcing Workshop 2011, Courchevel, France, March 14-17, 2011. Lecture notes in business information processing, 91 . Springer, pp. 133-152. ISBN 9783642248146

Beer, Serge de and Folmer, Erwin and Roes, Jasper (2011) Hoe? Zo! : Open standaarden en open source software in het mbo. [Report]

Janssen, Wil and Attema, Jelle and Folmer, Erwin and Oude Luttighuis, Paul and Westpalm van Hoorn, Nico (2011) Maak het waar(d) : elektronisch informatieverkeer voor kleinere spelers in de keten. [Report]

Folmer, Erwin and Punter, Matthijs (2011) Management and Development Model for Open Standards (BOMOS) version 2. Programmabureau NOiV, The Hague, Netherlands.

Klopper-Kes, Andrea Hendrika Johanna (2011) Mind the gap : assessing cooperation between physicians and managers and its association with hospital performance. thesis.

Khadka, Ravi and Sapkota, Brahmananda and Ferreira Pires, Luis and Sinderen, Marten van and Jansen, Slinger (2011) Model-driven development of service compositions for enterprise interoperability. In: Third International IFIP Working Conference on Enterprise Interoperability, IWEI 2011, 22-24 March 2011, Stockholm, Sweden (pp. pp. 177-190).

Hoppen dos Santos, Joni and Ferreira Pires, Luis and Goncalves da Silva, Eduardo and Iacob, Maria-Eugenia (2011) Public service improvement with user-centric service composition. In: Electronic Government and Electronic Participation, Joint Proceedings of the Ongoing Research and Projects of IFIP EGOV and ePart 2011, 29 Aug - 1 Sep 2011, Delft, the Netherlands (pp. pp. 276-284).

Folmer, Erwin (2011) Quality model for semantic IS standards. In: 8th International Confernce "Standardization, Protypes and Quality: A Means of Balkan Countries' Collaboration", October 7-8, 2011, Thessaloniki, Greece (pp. pp. 264-277).

Balmus, Andra Bianca and Iacob, Maria-Eugenia and Sinderen, Marten van and Busschbach, Murk van (2011) Reference system architecture for trade promotion management: leveraging business intelligence technologies and decision support systems. In: Thirteenth IEEE Conference on Commerce and Enterprise Computing, CEC 2011, 5-7 Sept 2011, Luxembourg (pp. pp. 179-184).

Sangiamkul, Esther and Hillegersberg, Jos van (2011) Research Directions in Information Systems for Humanitarian Logistics. In: 8th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2011, 8-11 May 2011, Lisbon, Portugal.

Effing, R.C. and Hillegersberg, J. van and Huibers, T.W.C. (2011) Social media and political participation: are Facebook, Twitter and YouTube democratizing our political systems? In: Third IFIP WG 8.5 International Conference on Electronic Participation, ePart 2011, 29 August - 1 September 2011, Delft, the Netherlands (pp. pp. 25-35).

Spoelstra, Wouter and Iacob, Maria and Sinderen, Marten van (2011) Software Reuse in Agile Development Organizations - A Conceptual Management Tool. In: 26th ACM Symposium On Applied Computing, SAC 2011, 21-24 March 2011, Taichung, Taiwan (pp. pp. 315-322).

Folmer, Erwin and Verhoosel, Jack (2011) State of the art on semantic IS standardization, interoperability & quality. UT, CTIT, TNO en NOiV. ISBN 9789090260303

Folmer, Erwin and Bekkum, Michael van and Oude Luttighuis, Paul and Hillegersberg, Jos van (2011) The Measurement of Quality of Semantic Standards: the Application of a Quality Model on the SETU standard for eGovernment. In: 16th EURAS Annual Standardization Conference - Standards and Development, 8-10 June 2011, Kaunas, Lithuania.

Wijnhoven, Fons and Amrit, Chintan and Bax, Michiel (2011) The applicability of a use value-based file retention method. In: The 19th European Conference on Information Systems – ICT and Sustainable Service Development, ECIS 2011, 9-11 June 2011, Helsinki, Finland.

Wombacher, Andreas and Iacob, Maria and Haitsma, Martin (2011) Towards a Performance Estimate in Semi-Structured Processes. [Report]

Wombacher, Andreas and Iacob, Maria and Haitsma, Martin (2011) Towards a Performance Estimate in Semi-Structured Processes. In: Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011, 12-14 December 2011, Irvine, CA, USA.

Folmer, Erwin and Soest, Joris van (2011) Towards a quality model for semantic IS standards. In: 16th International Conference on Information Quality (ICIQ-11), November 18 - 20, 2011 , Adelaide (pp. pp. 130-144).

2010

Engelsman, Wilco and Jonkers, Henk and Franken, Henry M. and Iacob, Maria-Eugenia (2010) Architecture-Driven Requirements Engineering. In: Advances in Enterprise Engineering II. Lecture Notes in Business Information Processing (28). Springer, Berlin, Germany, pp. 134-154. ISBN 9783642018596

Berends, Wouter and Folmer, Erwin (2010) Assessing business transaction standards and their adoption: A cross case analysis between the SETU and Vektis standards. In: International conference on e-business ICE-B 2010, July 26-28 2010, Athens, Greece.

Steen, Bas and Ferreira Pires, Luis and Iacob, Maria-Eugenia (2010) Automatic generation of optimal business processes from business rules. In: 14th IEEE International Enterprise Distributed Object Computing Conference Workshops, EDOCW 2010, 25-29 Oct 2010, Vitoria, Brazil (pp. pp. 117-126).

Spil, Ton A.M. and LeRouge, Cynthia and Trimmer, Ken and Wiggins, Carla (2010) Back to the future of IT adoption and evaluation in healthcare. International Journal of Healthcare Technology and Management, 12 (1). pp. 85-109. ISSN 1368-2156

Folmer, Erwin and Punter, Matthijs (2010) Beheer- en OntwikkelModel Open Standaarden: BOMOS. Informatie (9). pp. 34-39. ISSN 0019-9907

Folmer, Erwin and Punter, Matthijs (2010) Beheer- en OntwikkelModel voor Open Standaarden (BOMOS) versie 2. Programmabureau NOiV.

Asuncion, Camlon H. and Quartel, Dick A.C. and Pokraev, Stanislav and Iacob, Maria-Eugenia and Sinderen, Marten J. van (2010) Combining goal-oriented and model-driven approaches to solve the Payment Problem Scenario. In: 8th Semantic Web Services Challenge Workshop, SWSC 2009, 9 Nov 2009, Eindhoven, The Netherlands.

Amrit, Chintan and Hillegersberg, Jos van (2010) Coordination Implications of Software Coupling in Open Source Projects. In: 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, 29 May - 2 June 2010, Notre Dame, IN, USA (pp. pp. 314-321).

Kuiters, L. and Buschens, J. and Douma, A. and Schuur, P. and Vries, P.W. de and Hillegersberg, J. van and Jagerman, R. (2010) De Willemsroute Fase 1: Onderdeel van het Transumo Diploma project. [Report]

Bloem, Matthijs van and Faber, Thijs and Manen, Bart van and Hillegersberg, Jos van and Vries, Peter de (2010) De Willemsroute Fase 2 : Beïnvloeden van de routekeuze van recreatievaarders op de Limburgse waterwegen. [Report]

Folmer, Erwin (2010) De kwaliteit van semantische standaarden verdient aandacht! Informatie (9). pp. 18-23. ISSN 0019-9907

Kijl, Björn and Nieuwenhuis, Lambert J.M. and Huis in 't Veld, Rianne M.H.A. and Hermens, Hermie J. and Vollenbroek-Hutten, Miriam M.R. (2010) Deployment of e-health services – a business model engineering strategy. Journal of Telemedicine and Telecare, 16 (6). pp. 344-353. ISSN 1357-633X

Sorathia, Vikram and Ferreira Pires, Luis and Sinderen, Marten van and Wijnhoven, Fons (2010) Developing a Services Science Graduation Programme at the University of Twente. In: IEEE Transforming Engineering Education: Creating Interdisciplinary Skills for Complex Global Environments, 2010, 6-9 Apr 2010, Dublin, Ireland (pp. pp. 1-18).

Amrit, Chintan and Hillegersberg, Jos van (2010) Exploring the impact of socio-technical core-periphery structures in open source software development. Journal of information technology, 25 (2). pp. 216-229. ISSN 0268-3962

Meertens, Lucas O. and Iacob, Maria-Eugenia and Eckartz, Silja M. (2010) Feasibility of EPC to BPEL Model Transformations Based on Ontology and Patterns. In: 2nd International workshop on Event-Driven Business Process Management, edBPM 2009, 7 September 2009, Ulm, Germany (pp. pp. 347-358).

Meertens, L.O. and Iacob, M.E. and Nieuwenhuis, L.J.M. (2010) Goal and model driven design of an architecture for a care service platform. In: 25th Annual ACM Symposium on Applied Computing, SAC 2010, March 22-26, 2010, Sierre, Switzerland (pp. pp. 158-164).

Jong, Floor de and Hillegersberg, Jos van and Eck, Pascal van and Kolk, Feiko van der and Jorissen, Rene (2010) Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships. In: 4th Global Sourcing Workshop on Global Sourcing of Information Technology and Business Processes, 22-25 March 2010, Zermatt, Switzerland (pp. pp. 119-150).

Folmer, Erwin and Wams, Nanne and Knubben, Bart (2010) Handreiking multimediaformaten: naar optimale toegang van audio, video en afbeeldingen. Programmabureau NOiV.

Moody, Daniel L. and Iacob, Maria-Eugenia and Amrit, Chintan (2010) In Search of Paradigms: Identifying the Theoretical Foundations of the IS Field. In: 18th European Conference on Information Systems, ECIS 2010, 6-9 June 2010, Pretoria, South Africa.

Folmer, Erwin and Wams, Nanne and Knubben, Bart (2010) Instruction document on multimedia formats:optimal accessibility of audio, video and images. Programmabureau NOiV.

Aziz, Romana and Hillegersberg, Jos van and Kumar, Kuldeep (2010) Inter Organizational Relationships Performance in Third Party Logistics: conceptual framework and case study. In: Pioneering Solutions in Supply Chain Management. A Comprehensive Insight into Current Management Approaches. Erich Schmidt Verlag, pp. 105-126.

Spil, Ton A.M. and Broek, Tijs van den and Salmela, Hannu T.T. (2010) It takes two to tango: the fit between network context and interorganizational
strategic information systems planning.
International Journal of Strategic Information Technology and Applications, 1 (1). p. 23. ISSN 1947-3095

Effing, Robin (2010) Leiderschap met social media: do's and don'ts. Management Executive, 2010 . pp. 38-41. ISSN 1571-862X

Folmer, E.J.A. and Oude Luttighuis, P.H.W.M. and Hillegersberg, J. van (2010) Quality measurement of semantic standards. In: International Conference on Interoperability for Enterprise Software and Applications, IESA, 12 April 2010, Coventry, UK.

Shanks, Graeme and Moody, Daniel and Nuredini, Jasmina and Tobin, Daniel and Weber, Ron (2010) Representing classes of things and properties in general in conceptual modelling : an empirical evaluation. Journal of Database Management, 21 (2). 1 - 25. ISSN 1063-8016

Folmer, Erwin and Krukkert, Dennis and Oude Luttighuis, Paul and Hillegersberg, Jos van (2010) Requirements for a quality measurement instrument for semantic standards. In: Jean-Christophe Graz & Kai Jakobs (Eds.), EURAS Proceedings 2010 Service Standardisation. The EURAS Board series . Verlagshaus Mainz GmbH Aachen., pp. 151-162. ISBN 9783861302452

Folmer, Erwin and Berends, Wouter and Oude Luttighuis, Paul and Hillegersberg, Jos van and Lammers, Rutger (2010) Research on Quality of Transaction Standards: The Maturity of a Research Topic. In: E-GOVERNMENT and E-SERVICES (EGES): Challenges, Techniques, Opportunities and the Road Ahead, September 20, 2010, Brisbane, Australia.

Ferreira Pires, Luis and Oostrum, Arjen van and Wijnhoven, Fons (2010) Service registry design: an information service approach. International Journal of Information Systems in the Service Sector, 2 (4). pp. 1-21. ISSN 1935-5688

Rothengatter, Diederik and Katsma, Christiaan and Hillegersberg, Jos van (2010) Simulation As a Method To Support Complex Organizational Transformations in Healthcare. In: 16th Americas Conference on Information Systems, August 12-15, 2010, Lima, Peru.

Punter, L.M. and Verhoosel, J.P.C. and Folmer, E.J.A. and Oude Luttighuis, P.H.W.M. (2010) Sturen op Open Standaarden : een handreiking voor overheidsorganisaties. [Report]

Aziz, Romana and Hillegersberg, Jos van (2010) Supplier Portfolio Selection and Optimum Volume Allocation: A Knowledge Based Method. In: Pioneering Solutions in Supply Chain Management. A Comprehensive Insight into Current Management Approaches. Erich Schmidt Verlag, pp. 105-126.

Vollenbroek-Hutten, Miriam M.R. and Hermens, Hermie J. and Kadefors, Roland and Danneels, Lieve and Nieuwenhuis, Lambert J.M. and Hasenbring, Monika (2010) Telemedicine services: from idea to implementation. Journal of Telemedicine and Telecare, 16 (6). pp. 291-293. ISSN 1357-633X

Eckartz, Silja and Katsma, Christiaan and Daneva, Maya (2010) The Inter-organizational Business Case in ES Implementations: Exploring the Impact of Coordination Structures and Their Properties. In: ENTERprise Information Systems International Conference, CENTERIS 2010, October 20-22, 2010, Viana do Castelo, Portugal (pp. pp. 188-197).

Folmer, Erwin and Bekkum, Michael van and Oude Luttighuis, Paul and Hillegersberg, Jos van (2010) The Quality Measurement of Semantic Standards; the case of the SETU standard for the Dutch eGovernment. In: 16th Americas Conference on Information Systems, AMCIS 2010, August 12-15, 2010, Lima, Peru.

Wijnhoven, Fons and Schuur, Peter and Timmer, Judith (2010) The inventor game: game-theoretical analysis of knowledge-sharing between inventors and employers. Knowledge Management Research & Practice, 8 (1). pp. 61-75. ISSN 1477-8238

Spil, Ton A.M. and Schuring, Roel W. and Mugisha, Rueben and Michel-Verkerke, Margreet B. and Lagendijk, Peter J.B. (2010) The relevance of telehealth across the digital divided the transfer of knowledge over distance. Knowledge Management & E-Learning: An International Journal, 2 (2). pp. 89-108. ISSN 2073-7904

Meertens, L.O. and Iacob, M.E. and Nieuwenhuis, L.J.M. (2010) Towards a Definition of Role-related Concepts for Business Modeling. In: 14th IEEE International Enterprise Distributed Object Computing Conference Workshops, EDOCW 2010, 25-29 Oct 2010, Vitoria, Brazil (pp. pp. 138-147).

Moody, Daniel L. and Heymans, Patrick and Matulevicius, Raimundas (2010) Visual syntax does matter: improving the cognitive effectiveness of the i* visual notation. Requirements engineering, 15 (2). 141 - 175. ISSN 0947-3602

2009

Iacob, Maria-Eugenia and Rothengatter, Diederik and Hillegersberg, Jos van (2009) A Health-care Application of Goal-driven Software Design. Applied Medical Informatics, 24 (1-2). pp. 12-33. ISSN 1224-5593

Eckartz, Silja and Daneva, Maya and Wieringa, Roel and Hillegersberg, Jos van (2009) A conceptual framework for ERP benefit classification: Results of a literature review. [Report]

Eckartz, S.M. and Daneva, M. and Wieringa, R.J. and Hillegersberg, J. van (2009) Cross-organizational ERP Management: How to Create a Successful Business Case? In: Proceeding of the 24th Annual ACM Symposium on Applied Computing, SAC'2009, 08-12 March 2009, Honolulu, Hawaii, USA. (pp. pp. 1599-1604). (In Press)

Le, M. van and Huitema, G.B. and Rumph, F.J. and Nieuwenhuis, L.J.M. and Beijnum, B.J.F. van (2009) Design of an online charging system to support IMS-based inter-domain composite services. In: 12th IFIP/IEEE International Conference on Management of Multimedia and Mobile Networks and Services, MMNS 2009, October 26-27, 2009, Venice, Italy (pp. pp. 1-14).

Pras, Aiko and Nieuwenhuis, Lambert and Meent, Remco van de and Mandjes, Michel (2009) Dimensioning Network Links: A New Look at Equivalent Bandwidth. IEEE Network, 23 (2). pp. 5-10. ISSN 0890-8044

Schimmel, Remco and Muntslag, Dennis R. (2009) Learning barriers: a framework for the examination of structural impediments to organizational change. Human Resource Management, 48 (3). pp. 399-416. ISSN 0090-4848

Sorathia, Vikram and Ferreira Pires, Luis and Sinderen, Marten van and Wijnhoven, Fons (2009) Service Semantics Classification: an Approach Towards Modular Service Ontology. In: 4th International Workshop on Value Modeling and Business Ontologies, 21-22 Dec 2009, Amsterdam, The Netherlands.

Folmer, Erwin and Bekkum, Michael van and Verhoosel, Jack (2009) Strategies for using international domain standards within a national context: The case of the dutch temporary staffing industry. In: ITU-T Kaleidoscope: Innovations for Digital Inclusion , 31 August - 1 September 2009, Mar del Plata, Argentina.

Folmer, Erwin and Berends, Wouter and Oude Luttighuis, Paul and Hillegersberg, Jos van (2009) Top IS research on quality of transaction standards: a structured literature review to identify a research gap. In: Kai Jakobs (Ed.), Proceedings of the 6th International Conference on Standardization and Innovation in Information Technology SIIT 2009. The EURAS Board Series . Verlagshaus Mainz GmbH Aachen, pp. 65-78. ISBN 9783861302438

2008

Schepers, T.G.J. and Iacob, M.E. and Eck, P.A.T. van (2008) A Lifecycle Approach to SOA Governance. In: ACM Symposium on Applied Computing, SAC 2008, 16-20 March 2008, Fortaleza, Brazil (pp. pp. 1055-1061).

Eijndhoven, T. van and Iacob, M.E. and Ponisio, M.L. (2008) Achieving Business Process Flexibility with Business Rules. In: 12th International IEEE Enterprise Distributed Object Computing Conference, EDOC 2008, 15-19 Sep 2008, Munich, Germany (pp. pp. 95-104).

Le, M. van and Beijnum, B.J.F. van and Nieuwenhuis, L.J.M. and Huitema, G.B. (2008) An Enterprise Model for Real-Time Inter-domain Billing of Services. In: 5th International Workshop on ODP for Enterprise Computing, WODPEC 2008, 15 Sept 2008, Munich, Germany (pp. 405- 412).

Onchaga, Richard and Widya, Ing and Morales, Javier and Nieuwenhuis, Lambert J.M. (2008) An ontology framework for quality of geographic information services. In: 16th ACM Sigspatial International Conference on Advances in Geographic Information Systems, ACM GIS, 5-7 nov 2008, Irvine, California (pp. pp. 459-462).

Katsma, Christiaan Pablo (2008) An organizational change approach for enterprise system implementations. thesis.

Amrit, Chintan and Hillegersberg, Jos van (2008) Detecting Coordination Problems in Collaborative Software Development Environments. Information Systems Management, 25 (1). pp. 57-70. ISSN 1058-0530

Broens, Tom Henri Ferdinand (2008) Dynamic context bindings : infrastructural support for context-aware applications. thesis.

Schepers, T.G.J. and Iacob, M.E. and Maat, R.C.M.D. de and Eck, P.A.T. van (2008) Het inrichten van een SOA governance levenscyclus. Via Nova Architectura, Januar . pp. 1-6. ISSN 1877-2994

Amrit, Chintan (2008) Improving coordination in software development through social and technical network analysis. thesis.

Wijnhoven, Fons (2008) Manufacturing Knowledge Work: The European Perspective. In: Alain Bernard & Serge Tichkiewitch (Eds.), Methods and Tools for Effective Knowledge Life-Cycle-Management. Springer, pp. 23-44. ISBN 9783540784302

Lewkowicz, Myriam and Wijnhoven, Fons and Draghici, Anca (2008) Misunderstandings in Global Virtual Engineering Teams: Definitions, Causes, and Guidelines for Knowledge Sharing and Interaction. In: Alain Bernard & Serge Tichkiewitch (Eds.), Methods and Tools for Effective Knowledge Life-Cycle-Management. Springer, pp. 145-157. ISBN 9783540784302

Amrit, Chintan and Keil, Patrick and Kuhrmann, Marco , eds. (2008) REMIDI 2008 : Proceedings International Workshop on Tool Support and Requirements Management in Distributed Projects. CTIT Workshop Proceedings Series ; WP08-01 . Center for Telematics and Information Technology, CTIT, Enschede, the Netherlands.

Amrit, Chintan and Hillegersberg, Jos van (2008) TESNA: A Tool for Detecting Coordination Problems. In: Chintan Amrit & Patrick Keil & Marco Kuhrmann (Eds.), REMIDI 2008 : Proceedings International Workshop on Tool Support and Requirements Management in Distributed Projects. CTIT Workshop Proceedings Series (WP08-01). University of Twente, Centre for Telematics and Information Technology (CTIT), Enschede, the Netherlands.

2007

Krauth, Elfriede I. and Hillegersberg, Jos van and Velde, Steef L. van de (2007) 007 to the Rescue – Cognitive Fit of Operations Research and Agent-based Decision Support. In: Sixth Annual Workshop on HCI Research in MIS, December 8, 2007, Montreal, Canada.

Amrit, Chintan and Hillegersberg, Jos van and Harmsen, Frank (2007) 1st International Workshop on Tools for Managing Globally Distributed Software Development (TOMAG 2007). In: Jos van Hillegersberg & Frank Harmsen & Chintan Amrit & Eva Geisberger & Patrick Keil & Marco Kuhrmann (Eds.), TOMAG+REMIDI 2007 Proceedings : The Seventh International Conference of Computer Ethics: Philosophical Enquiry. CTIT workshop proceedings series . Center for Telematics and Information Technology, CTIT, Enschede.

Almeida, João and Iacob, Maria-Eugenia and Jonkers, Henk and Lankhorst, Marc and Leeuwen, Diederik van (2007) An Integrated Model-driven Service Engineering Environment. In: Enterprise Interoperability : New Challenges and Approaches. Springer, pp. 79-89. ISBN 9781846287138

Broens, Tom H.F. and Huis in 't Veld, Rianne M.H.A. and Vollenbroek-Hutten, Miriam M.R. and Hermens, Hermie J. and Halteren, Aart van and Nieuwenhuis, Lambert J.M. (2007) Determinants of successful telemedicine implementations: a literature study. Journal of Telemedicine and Telecare, 13 (6). pp. 303-309. ISSN 1357-633X

Amrit, Chintan and Hegeman, J.H. and Hillegersberg, Jos van (2007) Exploring Coordination Structures in Open Source Software Development. In: Jos van Hillegersberg & Frank Harmsen & Chintan Amrit & Eva Geisberger & Patrick Keil & Marco Kuhrmann (Eds.), TOMAG+REMIDI 2007 Proceedings : The Seventh International Conference of Computer Ethics: Philosophical Enquiry. CTIT workshop proceedings series . Center for Telematics and Information Technology, CTIT, Enschede.

Amrit, Chintan and Hillegersberg, Jos van (2007) Mapping social network to software architecture to detect structure clashes in agile software development. In: 15th European Conference on Information Systems, ECIS 2007, June 7-9, 2007, St. Gallen, Switserland (pp. pp. 334-345).

Iacob, Maria-Eugenia and Jonkers, Henk (2007) Quanitative analysis of service-oriented architectures. International Journal of Enterprise Information Systems, 3 (1). pp. 42-60. ISSN 1548-1115

Andrade Almeida, J.P. and Iacob, M.E. and Eck, P.A.T. van (2007) Requirements traceability in model-driven development: Applying model and transformation conformance. Information Systems Frontiers, 9 (4). pp. 327-342. ISSN 1387-3326

Iacob, M.E. and Jonkers, H. and Lankhorst, M.M. and Steen, M.W.A. (2007) Service-oriented enterprise modelling and analysis: a case study. International Journal of Business Process Integration and Management, 2 (1). pp. 26-37. ISSN 1741-8763

Hillegersberg, Jos van and Harmsen, Frank and Amrit, Chintan and Geisberger, Eva and Keil, Patrick and Kuhrmann, Marco , eds. (2007) TOMAG+REMIDI 2007 Proceedings : The Seventh International Conference of Computer Ethics: Philosophical Enquiry. CTIT workshop proceedings series . Center for Telematics and Information Technology, CTIT, Enschede.

Hillegersberg, Jos van and Herrera, Miles (2007) Tool Support for Distributed Software Development : The past - present - and future of gaps between user requirements and tool functionalities. In: Jos van Hillegersberg & Frank Harmsen & Chintan Amrit & Eva Geisberger & Patrick Keil & Marco Kuhrmann (Eds.), TOMAG+REMIDI 2007 Proceedings : The Seventh International Conference of Computer Ethics: Philosophical Enquiry. CTIT workshop proceedings series . Center for Telematics and Information Technology, CTIT, Enschede.

Wijnhoven, Fons and Boelens, Roy and Middel, Rick and Louissen, Kor (2007) Total data quality management: a study of bridging rigor and relevance. In: 15th European Conference on Information Systems, ECIS 2007, June 7-9, 2007, St. Gallen, Switserland (pp. pp. 925-937).

2006

Lee, One-ki (Daniel) and Banerjee, Probir and Lim, K.H. and Kumar, Kuldeep and Hillegersberg, Jos van and Wei, Kwok Kee (2006) Aligning IT components to achieve agility in globally distributed system development. Communications of the ACM, 49 (10). pp. 48-54. ISSN 0001-0782

Oosterhout, Marcel van and Waarts, Eric and Hillegersberg, Jos van (2006) Change factors requiring agility and implications for IT. European Journal of Information Systems, 15 (2). pp. 132-145. ISSN 0960-085X

Douma, Albert and Moonen, Hans and Hillegersberg, Jos van and Rakt, Bastiaan van de and Schutten, Marco (2006) Designing Agent Based Inter-Organizational Systems: Business and IOS alignment in the Port of Rotterdam. [Report]

Wijnhoven, Fons (2006) Knowledge Management: More than a Buzzword. In: Antonie Jetter & Hans-Horst Schröder & Jeroen Kraaijenbrink & Fons Wijnhoven (Eds.), Knowledge Integration : The Practice of Knowledge Management in Small and Medium Enterprises. Physica Verlag. ISBN 9783790815863

Wieringa, Roel and Hillegersberg, Jos van (2006) Ontwerpers in de informatiekunde. [Report]

Wijnhoven, Fons and Spil, Ton and Stegwee, Robert and Fa, Rachel Tjang A (2006) Post-merger IT integration strategies: An IT alignment perspective. Journal of Strategic Information Systems, 15 (1). pp. 5-28. ISSN 0963-8687

Andrade Almeida, J.P. and Eck, P.A.T. van and Iacob, M.E. (2006) Requirements Traceability and Transformation Conformance in Model-Driven Development. In: 10th IEEE International Enterprise Distributed Object Computing Conference, EDOC 2006, 16-20 Oct 2006, Hong Kong (pp. pp. 355-366).

Elorrieta, Charo and Lopez, Juan Pedro and Wijnhoven, Fons (2006) Supporting Knowledge Integration at SMEs — The KINX Portal. In: Antonie Jetter & Hans-Horst Schröder & Jeroen Kraaijenbrink & Fons Wijnhoven (Eds.), Knowledge Integration : The Practice of Knowledge Management in Small and Medium Enterprises. Springer, pp. 143-159. ISBN 9783790815863

2005

Parhonyi, R. and Quartel, D.A.C. and Pras, A. and Nieuwenhuis, L.J.M. (2005) An interconnection architecture for micropayment systems. In: Seventh International Conference on Electronic Commerce, ICEC, Aug 2005, Xi'an, China (pp. pp. 633-640).

Rukanova, Boriana (2005) Business transactions and standards : towards a system of concepts and a method for early problem identification in standard implementation projects. thesis.

Spil, Ton A.M. and Schuring, Roel W. and Michel-Verkerke, Margreet B. (2005) Do healthcare professionals use IT? In: D.C. Bangert & R. Doktor (Eds.), Human and Organizational Dynamics in e-Health. Radcliffe Publishing, Oxford, pp. 127-152. ISBN 9781857756661

Andova, S. and Willemse, T.A.C. (2005) Equivalences for Silent Transitions in Probabilistic Systems (Extended Abstract). Electronic Notes in Theoretical Computer Science (ENTCS), 128 (2). pp. 53-66. ISSN 1571-0661

Parhonyi, Robert and Nieuwenhuis, Bart and Pras, Aiko (2005) Online shoppen voor minder dan een euro. Automatisering Gids, 2005 (42). p. 17. ISSN 0165-4683

Parhonyi, Robert and Nieuwenhuis, Lambert J.M. and Pras, Aiko (2005) Second generation micropayment systems: lessons learned. In: Fifth IFIP conference on e-Commerce, e-Business, and e-Government, I3E 2005, 26-28 Oct 2005, Poznan, Poland (pp. pp. 345-359).

Spil, Ton A.M. and Katsma, Christiaan and Ligt, Edwin and Wassenaar, Arjen (2005) Success of IT based innovation in healthcare: the art of implementation and use of an electronic patient record. In: International Conference on the Management of Healthcare & Medical Technology, 25-26 August 2005, Aalborg, Denmark (pp. pp. 22-33).

Stijn, Eveline van and Wensley, Anthony and Wijnhoven, Fons (2005) The organizational memory mismatch approach in the ERP usage stage.

Parhonyi, Robert and Nieuwenhuis, Lambert J.M. and Pras, Aiko (2005) The rise and fall of micropayment systems. In: T. Lammer (Ed.), Handbuch E-Money, E-Payment & M-Payment. Springer Verlag, Heidelberg, Germany, pp. 343-361. ISBN 9783790816518

Spil, Ton A.M. and Schuring, Roel W. and Stegwee, Robert A. and Michel-Verkerke, Margreet B. (2005) Towards a better understanding of the e-health user: comparing USE IT and Requirements study for an Electronic Patient Record. In: 38th Hawaii International Conference on System Sciences, 3-6 Jan 2005, Big Island, Hawaii, USA.

2004

Meent, R. van de and Pras, A. and Mandjes, M.R.H. and Berg, J.L. van den and Roijers, F. and Nieuwenhuis, L.J.M. and Venemans, P.H.A. (2004) Burstiness predictions based on rough network traffic measurements. In: 19th World Telecommunications Congress, WTC/ISS 2004, 12-15 September 2004, Seoul, Korea.

Spil, Ton A.M. and Schuring, Roel W. and Michel-Verkerke, Margreet B. (2004) Electronic prescription system: do the professionals use it? International Journal of Healthcare Technology and Management, 6 (1). pp. 32-55. ISSN 1368-2156

Spil, Ton and Stegwee, Robert (2004) Mini Track: E-health strategies. In: 37th Annual Hawaii International Conference on Systems Sciences, 5-8 January 2004, Big Island, Hawaii (pp. p. 139).

Schuring, Roel and Spil, Ton (2004) Mini Track: Evaluation of implementation, adoption and diffusion of IS in Healthcare. In: 37h Annual Hawaii International Conference on Systems Sciences, HICSS, 5-8 January 2004, Big Island, Hawaii (pp. p. 141).

Schuring, Roel and Spil, Ton (2004) Mini Track: Healthcare Chain Workflow Management by Use of IT. In: 37th Annual Hawaii International Conference on Systems Sciences, 5-8 January 2004, Big Island, Hawaii (pp. p. 144).

Michel-Verkerke, Margreet B. and Schuring, Roel W. and Spil, Ton A.M. (2004) Workflow Management for Multiple Sclerosis Patients: IT and Organization. In: 37th Hawaii International Conference on Systems Sciences, 5-8 January 2004, Big Island, Hawaii.

2003

Wegdam, Maarten and Almeida, João Paulo A. and Sinderen, Marten J. van and Nieuwenhuis, Lambert J.M. (2003) Dynamic reconfiguration for middleware-based applications. [Report]

Spil, Ton A.M. and Stegwee, Robert A. (2003) E-health strategies. In: 36th Annual Hawaii International Conference on System Sciences, HICSS-36, 6-9 January 2003, Big Island, Hawaii.

Wijnhoven, Fons and Belt, Edwin van den and Verbruggen, Eddy and Vet, Paul van der (2003) Internal Data Market Services: An Ontology-Based Architecture and Its Evaluation. Informing Science, 6 . pp. 259-271. ISSN 1547-9684

Wijnhoven, F. (2003) Operational knowledge management: identification of knowledge objects, operation methods, and goals and means for the support function. Journal of the Operational Research Society, 54 . pp. 194-203. ISSN 0160-5682

Schuring, Roel W. and Spil, Ton A.M. (2003) Relevance and micro-relevance for the professional as determinants of IT-diffusion and IT-use in healthcare. In: G. Grant (Ed.), ERP & Data Warehousing in Organizations: Issues and Challenges. IRM Press, Hershey, pp. 219-232. ISBN 9781931777490

Meent, Remco van de and Pras, Aiko and Mandjes, Michel and Berg, Hans van den and Nieuwenhuis, Lambert (2003) Traffic Measurements for Link Dimensioning: A Case Study. In: 14th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management (DSOM 2003), 20-22 Oct 2003, Heidelberg, Germany (pp. pp. 106-117).

Meent, Remco van de and Pras, Aiko and Mandjes, Michel and Berg, Hans van den and Nieuwenhuis, Lambert (2003) Traffic measurements for link dimensioning :a case study. [Report]

2002

Spil, Ton A.M. and Stegwee, Robert A. and Teitink, Christian J.A. (2002) Business intelligence in healthcare organizations. In: 35th Annual Hawaii International Conference on System Sciences, HICSS, 7-10 January 2002, Big Island, Hawaii, USA.

Salmela, Hannu and Spil, Ton A.M. (2002) Dynamic and emergent information systems strategy formulation and implementation. International Journal of Information Management, 22 (6). pp. 441-460. ISSN 0268-4012

Spil, Ton A.M. and Stegwee, Robert A. (2002) E-health strategies. In: 35th Annual Hawaii International Conference on System Sciences, HICSS, 7-10 January 2002, Big Island, Hawaii, USA.

Schuring, Roel W. and Spil, Ton A.M. (2002) Explaining plateaued diffusion by combining the user-IT-success factors (USIT) and adopter categories: the case of electronic prescription systems for general practitioners. International Journal of Healthcare Technology and Management, 4 (3-4). pp. 303-318. ISSN 1368-2156

Spil, Ton A.M. and Schuring, Roel (2002) Healthcare chain workflow management by use of IT. In: 35th Annual Hawaii International Conference on System Sciences, HICSS, 7-10 January 2002, Big Island, Hawaii, USA.

Wijnhoven, Fons (2002) The importance of information goods abstraction levels for information commerce process models. Journal of Electronic Commerce Research, 3 (2). pp. 40-49. ISSN 1526-6133

2001

Muntslag, Dennis R. (2001) De kunst van het implementeren. [Lecture]

Veen, J. van der and Boer, W.F. de and Collis, B.A. (2001) Didactiek voor Web-leeromgevingen: Actief leren. [Report]

Schuring, Roel W. and Spil, Ton A.M. (2001) Explaining stranded diffusion by combining the user-IT-success factors (USIT) and adopter categories: the case of Electronic prescription systems for general practitioners.

Lagendijk, P.J.B. and Schuring, R.W. and Spil, T.A.M. (2001) Het elektronisch voorschrijf systeem: van kwaal tot medicijn. [Report]

Wijnhoven, Fons (2001) Models of Information Markets: Analysis of Markets, Identification of Services, and Design Models. Informing Science, 4 (4). pp. 117-128. ISSN 1547-9684

Sinderen, Marten J. van and Nieuwenhuis, Lambert J.M. , eds. (2001) Protocols for multimedia systems : 6th international conference, PROMS 2001, Enschede, The Netherlands, October 17-19, 2001 : proceedings. Lecture notes in computer science ; 2213, 2213 . Springer, Heidelberg, Germany. ISBN 9783540427087

Lagendijk, Peter J.B. and Schuring, Roel W. and Spil, Ton A.M. (2001) Telecommunication as a medicine for the general practioner. In: 34th Annual Hawaii International Conference on System Sciences, January 3-6, 2001, Maui, Hawaii, USA.

Veen, Jan van der and Collis, Betty and Jones, Val (2001) Telematics for group-based learning: Simplicity versus (or with) functionality? [Report]

Almeida, João Paulo A. and Wegdam, Maarten and Sinderen, Marten van and Nieuwenhuis, Lambert (2001) Transparent Dynamic reconfiguration for CORBA. In: 3rd International Symposium on Distributed Objects and Applications, DOA, 17-20 Sept. 2001, Rome, Italy (pp. pp. 197-207).

Lagendijk, P.J.B. and Schuring, R.W. and Spil, T.A.M. (2001) Van kwaal tot medicijn : haken en ogen bij de implementatie van het EVS. Medisch Contact, 56 (10). pp. 379-384. ISSN 0025-8245

2000

Hesselman, Cristian and Widya, Ing and Halteren, Aart van and Nieuwenhuis, Bart (2000) Middleware Support for Media Streaming Establishment Driven by User-oriented QoS Requirements. In: Interactive Distributed Multimedia Systems and Telecommunication Services, IDMS 2000, October 17-20, 2000, Enschede, The Netherlands (pp. pp. 158-171).

Nieuwenhuis, Lambert J.M. and Widya, Ing (2000) Quality of Service and Service Provisioning on a Competative Market. In: 3rd International IFIP/GI Working Conference on Trends in Distributed Systems: Towards a Universal Service Market (USM 2000), 12-14 Sep 2000, Munich (pp. pp. 17-26).

Wegdam, Maarten and Plas, Dirk-Jaap and Halteren, Aart van and Nieuwenhuis, Bart (2000) Using message reflection in a management architecture for CORBA. In: 11th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2000, December 4-6, 2000, Austin, TX, USA (pp. pp. 230-242).

1999

Sikkel, Klaas and Spil, Ton A.M. and Weg, Rob L.W. van de (1999) A real-world Case Study in Information Technology for Undergraduate Students. Journal of Systems and Software, 49 . pp. 117-123. ISSN 0164-1212

Wijnhoven, Fons (1999) Development Scenarios for Organizational Memory Information Systems. Journal of management information systems, 16 (1). pp. 121-146. ISSN 0742-1222

Nieuwenhuis, Lambert J.M. and Halteren, Aart van (1999) EURESCOM Services Platform. In: Telecommunications Information Networking Architecture Conference (TINA'99), 12-15 Apr 1999, Oahu, USA (pp. pp. 262-272).

Sikkel, Klaas and Spil, Ton and Weg, Rob van de (1999) Het vervangen van een ziekenhuisinformatiesysteem: een voorbeeld van projektonderwijs bij Bedrijfsinformatietechnologie. TINFON: Tijdschrift voor Informatica-onderwijs, 8 (3). pp. 106-109. ISSN 0927-8982

Wijnhoven, Fons (1999) Managing dynamic organizational memories : instruments for knowledge management. Twente University Press, Enschede, the Netherlands. ISBN 9789036513968

Halteren, Aart van and Nieuwenhuis, Lambert J.M. and Schenk, Mike R. and Wegdam, Maarten (1999) Value Added Web: Integrating WWW with a TINA Service Management platform. In: Telecommunications Information Networking Architecture Conference (TINA'99), 12-15 Apr 1999, Oahu, USA (pp. pp. 14-23).

1998

Wijnhoven, Fons (1998) Designing Organizational Memories: Concept and Method. Journal of Organizational Computing and Electronic Commerce, 8 (1). pp. 29-55. ISSN 1091-9392

Wijnhoven, Fons (1998) Knowledge logistics in business contexts: analyzing and diagnosing knowledge sharing by logistics concepts. Knowledge and Process Management, 5 (3). pp. 143-157. ISSN 1092-4604

1997

Leydekkers, Peter (1997) Multimedia Services in Open Distributed Telecommunications Environments. thesis.

1995

Wijnhoven, Alphonsus Boudewijn Jacobus Maria (1995) Organizational Learning and Information Systems : The Case of Monitoring Information and Control Systems in Machine Bureaucratic Organizations. thesis.

This list was generated on Mon Apr 24 06:49:22 2017 CEST.