Author Publications

2013

Deursen van, A.J.A.M. and Diepen van, S. (2013) Information and strategic Internet skills of secondary students: A performance test. Computers & education, 63 . 218 - 226. ISSN 0360-1315

2012

Deursen van, A.J.A.M. (2012) Age and Internet Skills: Rethinking the Obvious. In: Generational Use of New Media. Ashgate Publishing, Surrey, England, 171 - 184. ISBN 9781409426578

Deursen van, A.J.A.M. (2012) Internet skill-related problems in accessing online health information and services. International journal of medical informatics, 81 (1). 61 - 72. ISSN 1386-5056

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) Digitale vaardigheden - Sleutel tot de informatiesamenleving. In: De transformerende kracht van ICT. Jaarboek ICT en samenleving 2012. MediaUpdate, Gorredijk. ISBN 9789078730002

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) The digital divide. In: International Encyclopedia of the Social & Behavioral Sciences. Elsevier.

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) Trendrapport internetgebruik 2012. Een Nederlands en Europees perspectief. [Report]

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) CTRL ALT DELETE. Productiviteitsverlies door ICT-problemen en ontoereikende digitale vaardigheden. [Report]

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. and Peters, O. (2012) Proposing a survey instrument for measuring operational, formal, information and strategic Internet skills. International journal of human-computer interaction, 28 (12). 827 - 837. ISSN 1044-7318

2011

Deursen van, Alexander and Dijk van, Jan (2011) Internet skills and the digital divide. New media and society, 13 (6). pp. 893-911. ISSN 1461-4655

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. and Peters, Oscar (2011) Rethinking Internet skills: The contribution of gender, age, education, Internet experience, and hours online to medium- and content-related Internet skills. Poetics, 39 (2). pp. 125-144. ISSN 0304-422X

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. (2011) Internet skills performance tests: are people ready for eHealth? Journal of medical internet research, 13 (2). ISSN 1438-8871

Vaart van der, Rosalie and Deursen van, Alexander J.A.M. and Drossaert, Constance H.C. and Taal, Erik and Dijk van, Jan A.G.M. and Laar van de, Mart A.F.J. (2011) Does the eHealth literacy scale (eHEALS) measure what it intends to measure? validation of a Dutch version of the eHEALS in two adult populations. Journal of medical internet research, 13 (4). ISSN 1438-8871

2010

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2010) Measuring Internet Skills. International journal of human-computer interaction, 26 (10). pp. 891-916. ISSN 1044-7318

Deursen van, Alexander and Dijk van, Jan (2010) Civil Servants’ Internet Skills: Are They Ready for E-Government? In: Electronic Government: 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings. Lecture notes in computer science, 6228 . Springer, pp. 132-143. ISBN 9783642147982

Deursen van, Alexander Johannes Aloisius Maria (2010) Internet skills : vital assets in an information society. thesis.

2009

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2009) Improving digital skills for the use of online public information and services. Government Information Quarterly, 26 (2). pp. 333-340. ISSN 0740-624X

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. (2009) Using the Internet: Skill related problems in users’ online behavior. Interacting with Computers, 21 (5-6). pp. 393-402. ISSN 0953-5438

2007

Deursen van, Alexander (2007) Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery. In: Electronic Government : 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007: proceedings. Springer, Berlin, pp. 143-154. ISBN 9783540744436

Dijk van, Jan and Pieterson, Willem and Deursen van, Alexander and Ebbers, Wolfgang (2007) E-Services for Citizens: The Dutch Usage Case. In: International Conference on Electronic Government, EGOV 2007, September 3-7, 2007, Regensburg, Germany.

2006

Deursen van, A. and Geest van der, T. (2006) Acceptatie van het B-dossier : B-dossier D3a. [Report]

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2006) Van Aanbod naar Vraag, Tijd voor een Perspectiefwisseling : Verkennend Onderzoek naar het Gebruik van Elektronische Overheidsdiensten door Burgers in Nederland, 2005. [Report]

Deursen van, Alexander and Dijk van, Jan and Ebbers, Wolfgang (2006) Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands. In: International Conference on Electronic Government, EGOV, September 4-8, 2006, Krakow, Poland.

Deursen van, Alexander and Geest van der, Thea (2006) Kwalitatief acceptatieonderzoek B-dossier : een kwalitatief onderzoeksopzet voor het meten van acceptatie van het B-dossier. [Report]

Deursen van, Alexander and Geest van der, Thea (2006) Kwantitatief acceptatieonderzoek B-dossier : kwantitatieve onderzoeksopzet voor acceptatie van het B-dossier. [Report]

Deursen van, Alexander and Geest van der, Thea (2006) Uitwerking focusgroepen B-dossier : uitwerking van de focusgroepen gehouden tbv het kwalitatieve onderzoek naar acceptatie van de eerste mock-up van het B-dossier. [Report]

Deursen van, Alexander and Pieterson, Willem (2006) The Internet as a Service Channel in the Public Sector : A substitute or complement of traditional service channels? In: International Communication Association Congress 2005, 20 June 2006, Dresden, Germany.

Peters, Oscar and Rickes, Matthias and Jöckel, Sven and Criegern von, Christian and Deursen van, Alexander (2006) Explaining and analyzing audiences: A social cognitive approach to selectivity and media use. Communications, 31 (3). pp. 279-308. ISSN 0341-2059