Author Publications

Article

Boekhoudt, Piet and Ebbers, Wolfgang (2012) Elektronische overheid niet voor alle burgers. InGovernment, juni 2012 . 30 - 31. ISSN 2213-2228

Dijk van, Jan A.G.M. and Peters, Oscar and Ebbers, Wolfgang (2008) Explaining the acceptance and use of government Internet services: a multivariate analysis of 2006 survey data in the Netherlands. Government Information Quarterly, 25 (3). pp. 379-399. ISSN 0740-624X

Ebbers, W.E. and Dijk van, J.A.G.M. (2007) Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24 (3). pp. 554-575. ISSN 0740-624X

Ebbers, W.E. and Pieterson, W.J. and Noordman, H.N. (2008) Electronic government: rethinking channel management strategies. Government Information Quarterly, 25 (2). pp. 181-201. ISSN 0740-624X

Pieterson, Willem and Ebbers, Wolfgang (2008) The use of service channels by citizens in the Netherlands: implications for multi-channel management. International Review of Administrative Sciences, 74 (1). pp. 95-110. ISSN 0020-8523

Pieterson, Willem and Ebbers, Wolfgang and Dijk van, Jan (2007) Personalization in the public sector An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Government Information Quarterly, 24 (1). pp. 148-164. ISSN 0740-624X

Conference or Workshop Item

Deursen van, Alexander and Dijk van, Jan and Ebbers, Wolfgang (2006) Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands. In: International Conference on Electronic Government, EGOV, September 4-8, 2006, Krakow, Poland.

Dijk van, Jan and Pieterson, Willem and Deursen van, Alexander and Ebbers, Wolfgang (2007) E-Services for Citizens: The Dutch Usage Case. In: International Conference on Electronic Government, EGOV 2007, September 3-7, 2007, Regensburg, Germany.

Pieterson, Willem and Ebbers, Wolfgang and Dijk van, Jan (2005) The Opportunities and Barriers of User Profiling in the Public Sector. In: International Conference on Electronic Government, EGOV , August 22-26, 2005, Copenhagen, Denmark.

Report

Dijk van, J.A.G.M. and Ebbers, W.E. and Fennis, B.M. and Geest van der, T.M. and Loorbach, N.R. and Pieterson, W.J. and Steehouder, M.F. and Taal, E. and Vries de, P.W. (2005) Alter ego: state of the art on user profiling : an overview of the most relevant organisational and behavioural aspects regarding User Profiling. [Report]

Thesis

Ebbers, Wolfgang Erich (2002) Facing the Digital World, Connecting a permanently changing Internet to rigid organisational structures. thesis.