Author Publications

2012

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) Digitale vaardigheden - Sleutel tot de informatiesamenleving. In: De transformerende kracht van ICT. Jaarboek ICT en samenleving 2012. MediaUpdate, Gorredijk. ISBN 9789078730002

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) Trendrapport internetgebruik 2012. Een Nederlands en Europees perspectief. [Report]

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) CTRL ALT DELETE. Productiviteitsverlies door ICT-problemen en ontoereikende digitale vaardigheden. [Report]

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2012) The digital divide. In: International Encyclopedia of the Social & Behavioral Sciences. Elsevier.

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. and Peters, O. (2012) Proposing a survey instrument for measuring operational, formal, information and strategic Internet skills. International journal of human-computer interaction, 28 (12). 827 - 837. ISSN 1044-7318

Dijk van, Jan (2012) The Network Society, Third Edition. Sage Publications Ltd., London. ISBN 9781446248966

Dijk van, Jan A.G.M. (2012) The Evolution of the Digital Divide - The Digital Divide Turns to Inequality of Skills and Usage. In: Digital Enlightenment Yearbook 2012. IOS Press, Amsterdam, 57 - 78. ISBN 9781614990567

Dijk van, Jan A.G.M. (2012) Digital Democracy: Vision and Reality. In: Public Administration in the Information Age: Revisited. IOS Press, Amsterdam, 49 - 62. ISBN 9781614991366

Dijk van, Jan A.G.M. (2012) Digitale Spaltung und digitale Kompetenzen. In: Informationsgerechtigkeit, Theorie und Praxis der Gesellschaftlichen Informationsversorgung. Walter de Gruyter, Berlin, 108 - 133. ISBN 9783110258851

2011

Deursen van, Alexander and Dijk van, Jan (2011) Internet skills and the digital divide. New media and society, 13 (6). pp. 893-911. ISSN 1461-4655

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. and Peters, Oscar (2011) Rethinking Internet skills: The contribution of gender, age, education, Internet experience, and hours online to medium- and content-related Internet skills. Poetics, 39 (2). pp. 125-144. ISSN 0304-422X

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. (2011) Internet skills performance tests: are people ready for eHealth? Journal of medical internet research, 13 (2). ISSN 1438-8871

Vaart van der, Rosalie and Deursen van, Alexander J.A.M. and Drossaert, Constance H.C. and Taal, Erik and Dijk van, Jan A.G.M. and Laar van de, Mart A.F.J. (2011) Does the eHealth literacy scale (eHEALS) measure what it intends to measure? validation of a Dutch version of the eHEALS in two adult populations. Journal of medical internet research, 13 (4). ISSN 1438-8871

2010

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2010) Measuring Internet Skills. International journal of human-computer interaction, 26 (10). pp. 891-916. ISSN 1044-7318

Deursen van, Alexander and Dijk van, Jan (2010) Civil Servants’ Internet Skills: Are They Ready for E-Government? In: Electronic Government: 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings. Lecture notes in computer science, 6228 . Springer, pp. 132-143. ISBN 9783642147982

Dijk van, Jan A.G.M. (2010) Book review: The Myth of Digital Democracy / by Matthew Hindman. - Princeton, NJ : Princeton University Press, 2008. - ISBN 978-0-691-13868-8 ; Digital Citizenship, the Internet, Society and Participation / by Karen
Mossberger, Caroline J. Tolbert and Ramona S. McNeal. - Cambridge,
MA, London : MIT Press, 2008. - ISBN 978-0-262-63353-6. Journal of the American Society for Information Science and Technology, 61 (3). pp. 631-633. ISSN 1532-2882

2009

Ben Allouch, Somaya and Dijk van, Jan A.G.M. and Peters, Oscar (2009) The acceptance of domestic ambient intelligence appliances by prospective users. In: Pervasive computing. Lecture notes in computer science, 5538 . Springer, Berlin, Germany, pp. 77-94. ISBN 9783642015151

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2009) Improving digital skills for the use of online public information and services. Government Information Quarterly, 26 (2). pp. 333-340. ISSN 0740-624X

Deursen van, Alexander J.A.M. and Dijk van, Jan A.G.M. (2009) Using the Internet: Skill related problems in users’ online behavior. Interacting with Computers, 21 (5-6). pp. 393-402. ISSN 0953-5438

2008

Dijk van, Jan A.G.M. and Peters, Oscar and Ebbers, Wolfgang (2008) Explaining the acceptance and use of government Internet services: a multivariate analysis of 2006 survey data in the Netherlands. Government Information Quarterly, 25 (3). pp. 379-399. ISSN 0740-624X

2007

Dijk van, Jan and Pieterson, Willem and Deursen van, Alexander and Ebbers, Wolfgang (2007) E-Services for Citizens: The Dutch Usage Case. In: International Conference on Electronic Government, EGOV 2007, September 3-7, 2007, Regensburg, Germany.

Dijk van, Jan A.G.M. (2007) De e-surfende burger: is de digitale kloof gedicht? In: Jaarboek ict en samenleving 2007. Boom, Amsterdam, pp. 31-50. ISBN 9789047300243

Ebbers, W.E. and Dijk van, J.A.G.M. (2007) Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24 (3). pp. 554-575. ISSN 0740-624X

Pieterson, Willem and Dijk van, Jan (2007) Channel Choice Determinants; an exploration of the factors that determine the choice of a service channel in citizen initiated contacts. In: 8th Annual Conference of the Digital Government Society, May 20 -23, 2007, Philadelphia, Pennsylvania, USA.

Pieterson, Willem and Ebbers, Wolfgang and Dijk van, Jan (2007) Personalization in the public sector An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Government Information Quarterly, 24 (1). pp. 148-164. ISSN 0740-624X

2006

Ben Allouch, Somaya and Dijk van, Jan A.G.M. and Peters, Oscar (2006) Presenting the networked home: a content analysis of promotion material of Ambient Intelligence applications. In: Annual Meeting of the International Communication Association , June 19-23, 2006, Dresden, Germany.

Bormann, Frank C. and Manteau, Laurent and Linke, Andreas and Pailles, Jean C. and Dijk van, Jan (2006) Concept for Trusted Personal Devices in a Mobile and Networked Environment. In: 15th IST Mobile & Wireless Communications Summit, 4-8 June 2006, Myconos, Greece.

Deursen van, A.J.A.M. and Dijk van, J.A.G.M. (2006) Van Aanbod naar Vraag, Tijd voor een Perspectiefwisseling : Verkennend Onderzoek naar het Gebruik van Elektronische Overheidsdiensten door Burgers in Nederland, 2005. [Report]

Deursen van, Alexander and Dijk van, Jan and Ebbers, Wolfgang (2006) Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands. In: International Conference on Electronic Government, EGOV, September 4-8, 2006, Krakow, Poland.

Dijk van, J.A.G.M. and Hanenburg, M.H.N. and Pieterson, W.J. (2006) Gebruik van Nederlandse Elektronische Overheidsdiensten in 2006 : een enquete naar motieven en gedrag van burgers. [Report]

Dijk van, Jan A.G.M. (2006) Digital divide research, achievements and shortcomings. Poetics, 34 (4-5). pp. 221-235. ISSN 0304-422X

Pieterson, Willem and Dijk van, Jan (2006) Governmental Service Channel Positioning: History and Strategies for the Future. In: International Conference on Electronic Government, EGOV , September 4-8, 2006, Krakow, Poland.

2005

Dijk van, J.A.G.M. and Ebbers, W.E. and Fennis, B.M. and Geest van der, T.M. and Loorbach, N.R. and Pieterson, W.J. and Steehouder, M.F. and Taal, E. and Vries de, P.W. (2005) Alter ego: state of the art on user profiling : an overview of the most relevant organisational and behavioural aspects regarding User Profiling. [Report]

Dijk van, Jan (2005) Outline of a Multilevel Approach of the Network Society. In: Annual Meeting of the International Communication Association, May 26-30, 2005, New York City, NY.

Dijk van, Jan A.G.M. (2005) Can a multimedia dialogue approach close the gap between politiciaons and citizens? [Presentation]. In: International Political Forum on eDemocracy, September 15, 2005, Groningen, The Netherlands.

Dijk van, Jan A.G.M. (2005) From Digital Divide to Social Opportunities. In: 2nd International Conference for Bridging the Digital Divide, December 2, 2005 , Seoul, Korea.

Heuvelman, Ard and Peeters, Allerd and Dijk van, Jan (2005) Irritating, shocking, and intolerable TV programs: Norms, values, and concerns of viewers in The Netherlands. Communications, 30 (3). pp. 325-342. ISSN 0341-2059

Pieterson, Willem and Ebbers, Wolfgang and Dijk van, Jan (2005) The Opportunities and Barriers of User Profiling in the Public Sector. In: International Conference on Electronic Government, EGOV , August 22-26, 2005, Copenhagen, Denmark.

2003

Dijk van, Jan and Hacker, Kenneth (2003) The Digital Divide as a Complex and Dynamic Phenomenon. The Information Society, 19 (4). pp. 315-326. ISSN 0197-2243

Dijk van, Jan and Peters, Oscar and Heuvelman, Ard (2003) Interactive television or enhanced televisiion? : the Dutch users interest in applications of ITV via set-top boxes. In: 53rd Annual Meeting of the International Communication Association, ICA, May 23-27, 2003, San Diego, CA.

Dijk van, Jan A.G.M. (2003) De digitale kloof wordt dieper : van ongelijkheid in bezit naar ongelijkheid in vaardigheden en gebruik van ICT. SQM en Infodrome, Den Haag / Amsterdam. ISBN 9789077389027

Dijk van, Jan A.G.M. (2003) The deepening divide: inequality in the information society. Sage. ISBN 9781412904032

2001

Dijk van, Jan A.G.M. and Vos de, Loes (2001) Searching for the Holy Grail, Images of interactive television. New media and society, 3 (4). pp. 443-465. ISSN 1461-4448

1999

Dijk van, J.A.G.M. (1999) The one-dimensional network society of Manuel Castells. New media and society, 1 (1). pp. 127-138. ISSN 1461-4655