Estimating the Processing Time of Process Instances in Semi-Structured Processes - A Case Study

Wombacher, Andreas and Iacob, Maria (2012) Estimating the Processing Time of Process Instances in Semi-Structured Processes - A Case Study. In: IEEE Ninth International Conference on Services Computing, SCC 2012, 24-29 June 2012, Honolulu, Hawaii.

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Abstract:	Performance analysis of Web applications are rather difficult since people can perform parts of an activity outside the application or get interrupted while performing an activity in the system. The lack of a performance model makes it hard to plan resources or get a better understanding of the way available resources are used. In this paper an approach for determining a performance model for semi-structured processes is applied to a case study.
Item Type:	Conference or Workshop Item
Copyright:	© 2012 IEEE
Faculty:	Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Chair:	Design & Implementation of Information Systems (ISCM)
Research Group:	Databases (DB) Industrial Engineering & Business Information Systems (IEBIS)
Link to this item:	http://purl.utwente.nl/publications/81675
Official URL:	http://dx.doi.org/10.1109/SCC.2012.12
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