European legal developments in product liability and product safety and the Total Quality Management approach

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Brack, A. and Gieskes, J.F.B. (1990) European legal developments in product liability and product safety and the Total Quality Management approach. International journal of materials and product technology, 5 (4). pp. 311-326. ISSN 0268-1900

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Abstract:The purpose of this paper is to show that Product Liability (PL) and Product Safety (PS) are relevant categories in terms of the Total Quality Management literature. From a societal point of view PL and PS are two sides of a coin. The effects of the PL and PS regulation on companies are described and linked to the TQM-concept. By presenting the highlights of literature the proposed managerial remedies in the field of PL and PS are reviewed. Risk Management is a useful tool to estimate the vulnerability of a company to PL. An example of a checklist that can be used to audit the actual corporate state of affairs on PL and PS is presented. An in-company multidisciplinary Task Force of Experts on Safety should be charged with a monitoring function with regard to PS and should develop and implement a PL prevention policy
Item Type:Article
Copyright:© Inderscience
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Management and Governance (SMG)
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Link to this item:http://purl.utwente.nl/publications/81325
Official URL:http://dx.doi.org/10.1504/IJMPT.1990.036622
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Metis ID: 124266