A Framework for Healthcare Planning and Control


Hans, Erwin W. and Houdenhoven, Mark van and Hulshof, Peter J.H. (2012) A Framework for Healthcare Planning and Control. In: Randolph Hall (Ed.), Handbook of Healthcare System Scheduling. International Series in Operations Research & Management Science, 168 . Springer, Berlin, Germany, pp. 303-320. ISBN 9781461417330

[img] PDF
Restricted to UT campus only

Abstract:Rising expenditures spur healthcare organizations to organize their processes more efficiently and effectively. Unfortunately, healthcare planning and control lags behind manufacturing planning and control. We analyze existing planning and control concepts or frameworks for healthcare operations management and find that they do not address various important planning and control problems. We conclude that they only focus on hospitals and are too narrow, focusing on a single managerial area, such as resource capacity planning, or ignoring hierarchical levels. We propose a modern framework for healthcare planning and control that integrates all managerial areas in healthcare delivery operations and all hierarchical levels of control, to ensure completeness and coherence of responsibilities for every managerial area. The framework can be used to structure the various planning and control functions and their interaction. It is applicable to an individual department, an entire healthcare organization, and to a complete supply chain of cure and care providers. The framework can be used to identify and position various types of managerial problems, to demarcate the scope of organization interventions and to facilitate a dialogue between clinical staff and managers.
Item Type:Book Section
Copyright:© 2012 Springer
Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Chair:
Research Group:
Link to this item:http://purl.utwente.nl/publications/79788
Official URL:https://doi.org/10.1007/978-1-4614-1734-7_12
Export this item as:BibTeX
HTML Citation
Reference Manager


Repository Staff Only: item control page