Intellectual Capital configurations and value creation: towards a conceptual model of HR Shared Services

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Meijerink, Jeroen and Bondarouk, Tanya and Looise, Jan Kees (2010) Intellectual Capital configurations and value creation: towards a conceptual model of HR Shared Services. In: 2010 Academy of Management Annual Meeting - Dare to Care: Passion and Compassion in Management Practice and Research, August 6-11, 2010, Montreal, Canada.

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Abstract:The ways by which intellectual capital (IC) drives value creation is often limitedly understood, particularly in the case of Human Resource Shared Services (HRSS), as its components – human, organizational and social capital – are treated as independent and separate constructs. In this paper, a configuration approach to intellectual capital is adopted in order to develop a conceptual framework that provides an in-depth understanding of the ways in which intellectual capital creates value for HRSS end-users. We argue that the interrelationships among human, organisational and social capital form value-creating IC configurations which value creation capability is contingent upon the type of HR services offered. Through this, we contribute by explaining how intellectual capital drives value creation, and how HRSS may make use of their human, organisational and social capital to create value for their end-users.
Item Type:Conference or Workshop Item
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Management and Governance (SMG)
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Link to this item:http://purl.utwente.nl/publications/79640
Conference URL:http://meeting.aomonline.org/2010/
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