Designing for user cognition and affect in software instructions

Meij van der, Hans (2008) Designing for user cognition and affect in software instructions. Learning and Instruction, 18 (1). pp. 18-29. ISSN 0959-4752

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Abstract:	In this paper we examine how to design software instructions for user cognition and affect. A basic and co-user manual are compared. The first provides fundamental support for both; the latter includes a buddy to further optimize support for user affect. The basic manual was faster and judged as easier to process than the co-user manual. In addition, it facilitated re-use. Both manuals supported perceived task-relevance, self-confidence and learning equally well. Research is discussed to explicate why the design worked well and how it can be improved.
Item Type:	Article
Copyright:	© 2008 Elsevier
Faculty:	Behavioural Sciences (BS)
Research Group:	Instructional Technology (IST)
Link to this item:	http://purl.utwente.nl/publications/78901
Official URL:	http://dx.doi.org/10.1016/j.learninstruc.2006.08.002
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