Designing for user cognition and affect in software instructions


Meij, Hans van der (2008) Designing for user cognition and affect in software instructions. Learning and Instruction, 18 (1). pp. 18-29. ISSN 0959-4752

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Abstract:In this paper we examine how to design software instructions for user cognition and affect. A basic and co-user manual are compared. The first provides fundamental support for both; the latter includes a buddy to further optimize support for user affect. The basic manual was faster and judged as easier to process than the co-user manual. In addition, it facilitated re-use. Both manuals supported perceived task-relevance, self-confidence and learning equally well. Research is discussed to explicate why the design worked well and how it can be improved.
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Copyright:© 2008 Elsevier
Faculty of Behavioural, Management and Social sciences (BMS)
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