Virtual communities for elderly healthcare: user-based requirements elicitation


Klooster, Jan-Willem van 't and Beijnum, Bert-Jan van and Pawar, Pravin and Sikkel, Klaas and Meertens, Lucas and Hermens, Hermie (2011) Virtual communities for elderly healthcare: user-based requirements elicitation. International journal of networked & virtual organizations, 9 (3). pp. 214-232. ISSN 1470-9503

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Abstract:Virtual communities for elderly healthcare have a potential to improve the community building process and to facilitate care services through support for activities, participation and information needs. This paper expounds on this idea by proposing a mobile virtual community (MVC) platform for elderly healthcare based on a services concept. The requirements for this platform are elicited using a method based on in-depth interview sessions with clients and caregivers in a care institution, a workshop with multiple stakeholders, and scenario-based user need analysis. We focus on the technical platform that is intended to fulfil the requirements elicited from this approach. The platform is an extension of our existing MVC platform architecture, based on service-oriented principles. It enables user-tailoring through an adaptable set of mobile and platform services. We describe the platform and discuss its current and novel services as distilled from the requirements elicitation.
Item Type:Article
Copyright:© 2011 Inderscience Publishers
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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