Researching Trust in Wikipedia


Lucassen, Teun and Schraagen, Jan Maarten (2011) Researching Trust in Wikipedia. In: Chi Sparks 2011, June 23, 2011, Arnhem, the Netherlands.

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Abstract:As the use of collaborative online encyclopedias such as
Wikipedia grows, so does the need for research on how
users evaluate its credibility. In this paper we compare
three experimental approaches to study trust in Wikipedia,
namely think aloud, eye-tracking, and online
questionnaires. The advantages and disadvantages of each
method are discussed. We conclude that it is best to use
multiple methods when researching information trust, as
each single one of the discussed methods alone does not
give all possible information.
Item Type:Conference or Workshop Item
Behavioural Sciences (BS)
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