A framework for the comparative analysis of HR Shared Services Models


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Bondarouk, Tanya (2011) A framework for the comparative analysis of HR Shared Services Models. In: Electronic HRM in Theory and Practice. Advanced Series in Management, 8 . Emerald Group Publishing Limited, 83 - 104. ISBN 9780857249739

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Abstract:While there is a growing body of research demonstrating that HR Shared Services can offer a value-creating structure for HRM within organizations, there remains considerable room for improving our understanding of it. The premise of this chapter is that the mixture of HR Shared Services outcomes leans on the diversity of the governance structures, which rest in turn on several contingency factors. This means that every HRM Shared Services Model (SSM) is unique in its structure, and thus the value proposition of every HRM SSM is unique. Therefore, instead of promoting a standard package of values expected from HR shared services, organizations should develop unique value propositions that are contingent on their unique governance structures.
Item Type:Book Section
Copyright:© 2011 Emerald Group Publishing
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Management and Governance (SMG)
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Link to this item:http://purl.utwente.nl/publications/77796
Official URL:http://dx.doi.org/10.1108/S1877-6361(2011)0000008009
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