Demand articulation in emerging technologies: Intermediary user organisations
as co-producers?

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Boon, Wouter P.C. and Moors, Ellen H.M. and Kuhlmann, Stefan and Smits, Ruud E.H.M. (2010) Demand articulation in emerging technologies: Intermediary user organisations
as co-producers?
Research Policy, 40 (2). pp. 242-252. ISSN 0048-7333

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Abstract:User involvement is assumed to be beneficial to innovation processes. Intermediary user organisations contribute to articulating societal demands for innovations. However, the learning processes inside these organisations are still not understood well. Therefore, this paper empirically investigates intermediaries using an event history approach. It yields characteristic learning mechanisms, e.g. concerning the management of expectations or actively building a case. If intermediaries overcome challenges regarding positioning, representation and the level of proactivity, they can play a precarious role in demand articulation in the context of new technologies.
Item Type:Article
Copyright:© 2010 Elsevier
Faculty:
Management and Governance (SMG)
Research Group:
Link to this item:http://purl.utwente.nl/publications/76892
Official URL:http://dx.doi.org/10.1016/j.respol.2010.09.006
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