Assessing business transaction standards and their adoption: A cross case analysis between the SETU and Vektis standards


Berends, Wouter and Folmer, Erwin (2010) Assessing business transaction standards and their adoption: A cross case analysis between the SETU and Vektis standards. In: International conference on e-business ICE-B 2010, July 26-28 2010, Athens, Greece.

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Abstract:Nowadays businesses increasingly want to be
interoperable so that they can collaborate with other
organizations. Interoperability can be achieved through the use of
business transaction standards, by which the organizations that
use the standards collectively form a value added network.
However the effectivity of these standards is largely dependant on
the number of organizations that have adopted it, and thus it is
very important that the standard conforms to the conditions that
organizations have towards adopting these standards. Building on
recent literature describing technical standards [1], we have
constructed a model through which standard aspects can be
compared with the adoption conditions that organizations have.
Subsequently cross case analysis methods were used to identify
important aspects that influence the adoption of business
transaction standards, as well as the identification of methods by
which the aspects can be adapted by an Standard Development
Organization (SDO) so that higher standard adoption is achieved.
This evaluation can give managers and SDO’s a higher
understanding on standards itself and the domain it is supposed
to function in. The cases demonstrated that early involvement of
organizations with high market powers (preferably through a
federation that represents these organizations) is important for
adoption whereby the development and maintenance of the
standard should preferably be funded by those organizations that
have most to gain from broad standard adoption. Furthermore
open characteristics, modularity and efficient business processes
are perceived imperative for the adoption of business transaction
Item Type:Conference or Workshop Item
Faculty of Behavioural, Management and Social sciences (BMS)
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