Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain

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Huis in 't Veld, Rianne M.H.A. and Kosterink, Stephanie M. and Barbe, Tom and Lindegard, Agneta and Marecek, Tobias and Vollenbroek-Hutten, Miriam M.R. (2010) Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain. Journal of Telemedicine and Telecare, 16 (6). pp. 322-328. ISSN 1357-633X

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Abstract:We investigated the ease of use and usefulness as a measure of patient satisfaction, compliance, clinical benefit and its mutual relationships concerning a teletreatment application for chronic pain. Fifty-two subjects with neck and shoulder pain received and completed a four-week myofeedback-based teletreatment intervention. Prior to the onset of the intervention (at baseline) and immediately after the intervention they were asked to fill in questionnaires to measure discrepancies (gap scores) between expectations and experiences with the ease of use and usefulness of the treatment, as well as pain intensity and pain disability. In addition, the actual use of the system (i.e. the volume of muscle activity data available on the server) was logged. The subjects reported a significantly higher score on ease of use after the intervention compared to baseline, suggesting that the equipment was easier to use than they expected. Compliance was associated with clinical benefit. There was no significant relation between patient satisfaction and compliance. Patient satisfaction is a key indicator of how well the telemedicine treatment met expectations and compliance is important because of its association with clinical outcomes.
Item Type:Article
Copyright:© 2010 The Royal Society of Medicine Press
Faculty:
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/75117
Official URL:http://dx.doi.org/10.1258/jtt.2010.006006
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