Boucherie, Richard J. and Dijk, Nico M. van (2011) Preface. In: Richard J. Boucherie & Nico M. van Dijk (Eds.), Queueing Networks: A Fundamental Approach. International Series in Operations Research & Management Science, 154 . Springer Science + Business Media, New York, v-viii. ISBN 9781441964717

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Abstract:The origin of queueing theory and its application traces back to Erlang’s historical work for telephony networks as recently celebrated by the Erlang Centennial, 100 Years of Queueing, Copenhagen, recalling his first paper in 1909. Ever since, the simplicity and fundamental flavour of Erlang’s famous expressions, such as his loss formula for an incoming call in a circuit switched system to be lost, has remained intriguing. It has motivated the development of results with similar elegance and expression power for various systems modeling congestion and competition over resources.
A second milestone was the step of queueing theory into queueing networks as motivated by the first so-called product form results for assembly type networks in manufacturing in the nineteen fifties (R.R.P. Jackson 1954, J.R. Jackson 1957, and E. Koenigsberg 1958, 1959). These results revealed that the queue lengths at nodes of a network, where customers route among the nodes upon service completion in equilibrium can be regarded as independent random variables, that is, the equilibrium distribution of the network of nodes factorizes over (is a product of) the marginal equilibrium distributions of the individual nodes as if in isolation. These networks are nowadays referred to as Jackson networks.
A third milestone was inspired by the rapid development of computer systems and brought the attention for service disciplines such as the Processor Sharing discipline introduced by Kleinrock in 1967. More complicated multi server nodes and service disciplines such as First-Come-First-Served, Last-Come-First-Served and Processor Sharing, and their mixing within a network have led to a surge in theoretical developments and a wide applicability of queuing theory.
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Electrical Engineering, Mathematics and Computer Science (EEMCS)
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