Trust in Wikipedia: how users trust information from an unknown source


Share/Save/Bookmark

Lucassen, Teun and Schraagen, Jan Maarten (2010) Trust in Wikipedia: how users trust information from an unknown source. In: Workshop on Information Credibility on the Web, WICOW, April 27, 2010, Raleigh, North Carolina, USA (pp. pp. 19-26).

[img] PDF
Restricted to UT campus only
: Request a copy
407kB
Abstract:The use of Wikipedia as an information source is becoming increasingly popular. Several studies have shown that its information quality is high. Normally, when considering information trust, the source of information is an important factor. However, because of the open-source nature of Wikipedia articles, their sources remain mostly unknown. This means that other features need to be used to assess the trustworthiness of the articles. We describe article features - such as images and references - which lay Wikipedia readers use to estimate trustworthiness. The quality and the topics of the articles are manipulated in an experiment to reproduce the varying quality on Wikipedia and the familiarity of the readers with the topics. We show that the three most important features are textual features, references and images.
Item Type:Conference or Workshop Item
Copyright:© 2010 ACM
Faculty:
Behavioural Sciences (BS)
Research Group:
Link to this item:http://purl.utwente.nl/publications/73320
Official URL:http://dx.doi.org/10.1145/1772938.1772944
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page