Rationality of Cross-System Data Duplication: A Case Study

Hordijk, Wiebe and Wieringa, Roel (2010) Rationality of Cross-System Data Duplication: A Case Study. In: 22nd International Conference on Advanced Information Systems Engineering, CAiSE, 7-9 June, Hammamet, Tunisia.

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Abstract:	Duplication of data across systems in an organization is a problem because it wastes eort and leads to inconsistencies. Researchers have proposed several technical solutions but duplication still occurs in practice. In this paper we report on a case study of how and why dupli- cation occurs in a large organization, and discuss generalizable lessons learned from this. Our case study research questions are why data gets duplicated, what the size of the negative eects of duplication is, and why existing solutions are not used. We frame our ndings in terms of design rationale and explain them by providing a causal model. Our nd- ings suggest that next to technological factors, organizational and project factors have a large eect on duplication. We discuss the implications of our ndings for technical solutions in general.
Item Type:	Conference or Workshop Item
Copyright:	© 2010 Springer
Faculty:	Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:	Information Systems (IS)
Link to this item:	http://purl.utwente.nl/publications/72391
Official URL:	http://dx.doi.org/10.1007/978-3-642-13094-6_7
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