ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like?
Eckartz, Silja Mareike (2009) ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like? In: CAiSE 2009, 8-12 June 2009, Amsterdam, The Netherlands.
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| Abstract: | This paper describes my PhD research on the development of
realistic and innovative business case guidelines that can be used for complex information system implementations, such as cross-organizational ES implementations. I identify problems and solutions related to the issue of assessing the benefits of such complex implementations. Based on a structured literature review, a multidimensional benefit framework was developed. This is used as input into the ES business case guideline development process. |
| Item Type: | Conference or Workshop Item |
| Faculty: | Electrical Engineering, Mathematics and Computer Science (EEMCS) |
| Research Group: | |
| Link to this item: | http://purl.utwente.nl/publications/69039 |
| Official URL: | http://sunsite.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-479/paper10.pdf |
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