ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like?
Eckartz, Silja Mareike (2009) ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like? In: CAiSE 2009, 8-12 June 2009, Amsterdam, The Netherlands.
|Abstract:||This paper describes my PhD research on the development of
realistic and innovative business case guidelines that can be used for complex information system implementations, such as cross-organizational ES implementations. I identify problems and solutions related to the issue of assessing the benefits of such complex implementations. Based on a structured literature review, a multidimensional benefit framework was developed. This is used as input into the ES business case guideline development process.
|Item Type:||Conference or Workshop Item|
Electrical Engineering, Mathematics and Computer Science (EEMCS)
|Link to this item:||http://purl.utwente.nl/publications/69039|
|Export this item as:||BibTeX|
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