ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like?

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Eckartz, Silja Mareike (2009) ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like? In: CAiSE 2009, 8-12 June 2009, Amsterdam, The Netherlands.

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Abstract:This paper describes my PhD research on the development of
realistic and innovative business case guidelines that can be used for complex information system implementations, such as cross-organizational ES implementations. I identify problems and solutions related to the issue of assessing the benefits of such complex implementations. Based on a structured literature review, a multidimensional benefit framework was developed. This is used as input into the ES business case guideline development process.
Item Type:Conference or Workshop Item
Faculty:
Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:
Link to this item:http://purl.utwente.nl/publications/69039
Official URL:http://sunsite.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-479/paper10.pdf
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