User-Centered Evaluation of Adaptive and Adaptable Systems


Velsen, Lex van and Geest, Thea M. van der and Klaassen, Rob F. (2009) User-Centered Evaluation of Adaptive and Adaptable Systems. In: Workshop on User-Centred Design and Evaluation of Adaptive Systems, June 20, 2006, Dublin, Ireland.

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Abstract:Adaptive and adaptable systems provide tailored output to various users in various contexts. While adaptive systems base their output on implicit inferences, adaptable systems use explicitly provided information. Since the presentation or output of these systems is adapted, standard user-centered evaluation methods do not produce results that can be easily generalized. This calls for a reflection on the appropriateness of standard evaluation methods for user-centered evaluations of these systems. We have conducted a literature review to create an overview of the methods that have been used. When reviewing the empirical evaluation studies we have, among other things, focused on the variables measured and the implementation of results in the (re)design process. The goal of our review has been to compose a framework for user-centered evaluation. In the next phase of the project, we intend to test some of the most valid and feasible methods with an adaptive or adaptable system.
Item Type:Conference or Workshop Item
Faculty of Behavioural, Management and Social sciences (BMS)
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