How Do People Learn at the Workplace? Investigating Four Workplace Learning Assumptions


Kooken, Jose and Ley, Tobias and Hoog, Robert de (2007) How Do People Learn at the Workplace? Investigating Four Workplace Learning Assumptions. In: Second European Conference on Technology Enhanced Learning, EC-TEL 2007, September 17-20, 2007, Crete, Greece (pp. pp. 158-171).

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Abstract:Any software development project is based on assumptions about the state of the world that probably will hold when it is fielded. Investigating whether they are true can be seen as an important task. This paper describes how an empirical investigation was designed and conducted for the EU funded APOSDLE project. This project aims at supporting informal learning during work. Four basic assumptions are derived from the project plan and subsequently investigated in a two-phase study using several methods, including workplace observations and a survey. The results show that most of the assumptions are valid in the current work context of knowledge workers. In addition more specific suggestions for the design of the prospective APOSDLE application could be derived. Though requiring a substantial effort, carrying out studies like this can be seen as important for longer term software development projects.
Item Type:Conference or Workshop Item
Copyright:© 2007 Springer
Faculty of Behavioural, Management and Social sciences (BMS)
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