eCustoms Case Study: Mechanisms behind Co-operation Planning


Ponisio, M.L. and Eck, P.A.T. and Riemens, L. (2009) eCustoms Case Study: Mechanisms behind Co-operation Planning. In: Proceedings of the IADIS International Conference e-Commerce 2009, 19-21 June 2009, Algarve, Portugal (pp. pp. 35-44).

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Abstract:Members of existing e-commerce trading networks constantly assess their network to identify opportunities for increased co-operation and integration of e-commerce IT systems. Failing to identify the mechanisms involved in co-operation compromises correct investment decisions. In this paper, we use Systems Thinking as a reasoning model that helps decision makers to uncover such mechanisms. We use Systems Thinking to analyse a real-world case called eCustoms, an inter-organisational network of customs organisations. The resulting model explains the mechanism of planning co-operation in terms of a feedback loop that comprises political support, operational potential, and information flow. This mechanism also explains why it is important to select potential partners for closer co-operation as early as possible, the importance of willingness to participate, and the gain or loss of decision power that joining a network implies.
Item Type:Conference or Workshop Item
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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