“Show me, how does it look now”: Remote Help-giving in Collaborative Design


Vyas, Dhaval and Veer, Gerrit van der and Heylen, Dirk and Nijholt, Anton (2009) “Show me, how does it look now”: Remote Help-giving in Collaborative Design. In: European Conference on Cognitive Ergonomics, ECCE 2009, 28 September - 2 October 2009, Helsinki, Finland. (In Press)

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Abstract:This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.
Item Type:Conference or Workshop Item
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/67571
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