Building dialogue systems that sell

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Burgt, Stan P. van der and Andernach, Toine and Kloosterman, Hans and Bos, René and Nijholt, Anton (1996) Building dialogue systems that sell. In: Natural Language Processing and Industrial Applications, 4-6 June 1996, Moncton, Canada (pp. pp. 41-46).

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Abstract:This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.
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Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/67039
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