Adaptive Municipal e-forms

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Kuiper, P.M. and Dijk, E.M.A.G. van and Boerma, A.K. (2006) Adaptive Municipal e-forms. In: Proceedings of Workshops held at the Fourth International Conference on Adaptive Hypermedia & Adaptive Web-based Systems (AH2006), 20-23 June 2006, Dublin, Ireland (pp. pp. 484-488).

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Abstract:Adaptation of electronic forms seems to be a step forward to reduce the burden for people who fill in forms. Municipalities more and more offer eforms online that can be used to request a municipal product or service. To create adaptive e-forms that satisfy the need of end-users, involvement of those users in design activities and evaluation is necessary. This paper describes the design of adaptive municipal e-forms and the way user-groups were involved in the design activities and will be involved in evaluation.
Item Type:Conference or Workshop Item
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Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/66853
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Metis ID: 237896