Adaptive Municipal e-forms

Kuiper, P.M. and van Dijk, E.M.A.G. and Boerma, A.K. (2006) Adaptive Municipal e-forms. In: Proceedings of Workshops held at the Fourth International Conference on Adaptive Hypermedia & Adaptive Web-based Systems (AH2006), 20-23 June 2006, Dublin, Ireland.

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Abstract:	Adaptation of electronic forms seems to be a step forward to reduce the burden for people who fill in forms. Municipalities more and more offer eforms online that can be used to request a municipal product or service. To create adaptive e-forms that satisfy the need of end-users, involvement of those users in design activities and evaluation is necessary. This paper describes the design of adaptive municipal e-forms and the way user-groups were involved in the design activities and will be involved in evaluation.
Item Type:	Conference or Workshop Item
Faculty:	Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:	Human Media Interaction (HMI)
Link to this item:	http://purl.utwente.nl/publications/66853
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