A conceptual model for the development of CSCW systems


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Guareis de Farias, C.R. and Ferreira Pires, L. and Sinderen van, M.J. (2000) A conceptual model for the development of CSCW systems. In: 4th International Conference on the Design of Cooperative Systems, COOP 2000 - The Use of Theories and Models, 23-26 May 2000, Sophia Antipolis, France.

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Abstract:Models and theories concerning cooperation have long been recognised as an important aid in the development of Computer Supported Cooperative Work (CSCW) systems. However, there is no consensus regarding the set of concepts and abstractions that should underlie such models and theories. Furthermore, common patterns are hard to discern in different models and theories. This paper analyses a number of existing models and theories, and proposes a generic conceptual framework based on the strengths and commonalities of these models. We analyse five different developments, viz., Coordination Theory, Activity Theory, Task Manager model, Action/Interaction Theory and Object-Oriented Activity Support model, to propose a generic model based on four key concepts common to these developments, viz. activity, actor, information and service.
Item Type:Conference or Workshop Item
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Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/66766
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