The right expert at the right time and place: From expertise identification to expertise selection


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Serdyukov, Pavel and Feng, Ling and Bunningen van, Arthur and Evers, Sander and Heerde van, Harold and Apers, Peter and Fokkinga, Maarten and Hiemstra, Djoerd (2008) The right expert at the right time and place: From expertise identification to expertise selection. In: 7th International Conference on Practical Aspects of Knowledge Management, PAKM, 21-23 Nov 2008, Yokohama, Japan.

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Abstract:We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. The latter two include the use of implicit and explicit preferences of users on meeting each other, as well as localization and planning as important auxiliary processes. We also propose a solution for privacy protection, which is urgently required in view of the huge amount of privacy sensitive data involved. Various parts are elaborated elsewhere, and we look forward to a realization and usage of the proposed system as a whole.
Item Type:Conference or Workshop Item
Copyright:© 2008 Springer
Faculty:
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/65144
Official URL:http://dx.doi.org/10.1007/978-3-540-89447-6_6
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