Validating adequacy and suitability of business-IT alignment criteria in an inter-enterprise maturity model


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Santana Tapia, R.G. and Daneva, M. and Eck, P.A.T. van (2007) Validating adequacy and suitability of business-IT alignment criteria in an inter-enterprise maturity model. In: Proceedings of the Eleventh IEEE International EDOC Enterprise Computing Conference, 15-19 Oct 2007, Annapolis, MD, USA (pp. pp. 202-213).

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Abstract:Aligning requirements of a business with its information technology is currently a major issue in enterprise computing. Existing literature indicates important criteria to judge the level of alignment between business and IT within a single enterprise. However, identifying such criteria in an inter-enterprise setting – or re-thinking the existing ones – is hardly addressed at all. Business-IT alignment in such settings poses new challenges, as in inter-enterprise collaborations, alignment is driven by economic processes instead of centralized decision-making processes. In our research, we develop a maturity model for business-IT alignment in inter-enterprise settings that takes this difference into account. In this paper, we report on a multi-method approach we devised to confront the validation of the business-IT alignment criteria that we included in the maturity model. As independent feedback is critical for our validation, we used a focus group session and a case study as instruments to take the first step in validating the business-IT alignment criteria. We present how we applied our approach, what we learnt, and what the implications were for our model.
Item Type:Conference or Workshop Item
Faculty:
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/64429
Official URL:http://dx.doi.org/10.1109/EDOC.2007.4383994
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