Why conversational agents should catch the eye


Vertegaal, R.P.H. and Slagter, R. and Veer, G.C. van der and Nijholt, A. (2000) Why conversational agents should catch the eye. In: CHI '00 extended abstracts on Human factors in computing systems, 1-6 April 2000, The Hague, Netherlands (pp. pp. 257-258).

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Abstract:We studied whether the gaze direction of users indicates
whom they are speaking or listening to in multiparty
conversations. Results show when someone is listening or
speaking to individuals, there is indeed a high probability
that the person looked at is the person listened (p=88%) or
spoken to (p=77%). We implemented these findings in a
multi-agent conversational system that uses eye input to
gauge which agent the user is listening or speaking to.
Item Type:Conference or Workshop Item
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/64025
Official URL:http://doi.acm.org/10.1145/633292.633442
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