Getting Used with Groupware - A First Class Experience

Pumareja, Dulce T. and Sikkel, Klaas (2006) Getting Used with Groupware - A First Class Experience. AI & Society, 20 (2). pp. 189-201. ISSN 0951-5666

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Abstract:	This article reports on an empirical investigation of long-term use of a groupware system in a spatially and massively distributed network of educators. It is a case study based investigation aimed at understanding the impacts of collaboration technology in supporting social interaction. The paradigm of social constructivism and the perspective of structuration are proposed as frameworks for understanding the impacts of technology on mediating social interaction. Utilizing these perspectives in an empirical investigation, the case study findings demonstrate how collaboration technology can serve as a change agent in transforming the culture and structure of social interaction. This is enacted in two ways: through the various meanings which people construct when interacting with technology and in benefiting from the structural properties of a system through its technical affordances.
Item Type:	Article
Copyright:	© 2006 Springer
Faculty:	Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:	Information Systems (IS)
Link to this item:	http://purl.utwente.nl/publications/62897
Official URL:	http://dx.doi.org/10.1007/s00146-005-0015-4
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