Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study

Daneva, M. (2008) Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. In: 9th International Conference on Product-Focused Software Process Improvement, PROFES 2008, 23-25 June 2008, Frascati, Italy.

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Abstract:	Uncertainty is a crucial element in managing projects. This paper’s aim is to shed some light into the issue of uncertain context factors when estimating the effort needed for implementing enterprise resource planning (ERP) projects. We outline a solution approach to this issue. It complementarily deploys three techniques to allow a tradeoff between ERP projects requiring more effort than expected and those requiring less. We present the results of a case study carried out in a telecommunication company site.
Item Type:	Conference or Workshop Item
Faculty:	Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:	Information Systems (IS)
Link to this item:	http://purl.utwente.nl/publications/62593
Official URL:	http://dx.doi.org/10.1007/978-3-540-69566-0_10
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