On quality issues in networked value constellations


Zarvic, Novica and Wieringa, Roel and Eck, Pascal van (2008) On quality issues in networked value constellations. In: IFIP TC 5 WG 5.5 Ninth Working Conference on VIRTUAL ENTERPRISES, 8-10 September 2008, Poznan, Poland (pp. pp. 425-432).

[img] PDF
Restricted to UT campus only
: Request a copy
Abstract:One of the main purposes of collaborative networks is to satisfy specific consumer needs, which one company cannot satisfy alone. With the opening of the internet in the 1990s the number of companies that collaborate by means of computer networks increased rapidly. As far as one of our main foci is the consideration of value object exchanges between the involved business actors, we refer to such collaborative networks as networked value constellations or value webs. The business requirements of networked value constellations need to be enabled and operationalized by means of functional and quality requirements at the IT level. Our paper aims to build a sound understanding of how to plan quality related issues by considering distinct perspectives, namely the business perspective and the information systems perspective. Each perspective requires multiple quality-related considerations. From a business perspective, we have (a) to consider the quality perceptions by the end consumers, (b) to plan the quality of the value objects to be produced, and (c) to plan the quality of the value objects to be transferred. From an information systems perspective we need (d) to plan the quality of the software-intensive systems. The last quality issue, (e) structural properties of the network, has to be applied to both mentioned perspectives. In this paper we provide a framework for discussing and addressing the described quality issues and suggest several techniques in doing so. We point out where these techniques can e used as such and where additional research is required.
Item Type:Conference or Workshop Item
Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:
Link to this item:http://purl.utwente.nl/publications/62467
Official URL:https://doi.org/10.1007/978-0-387-84837-2
Export this item as:BibTeX
HTML Citation
Reference Manager


Repository Staff Only: item control page

Metis ID: 251188