Watch out for the preview: The effects of a preview on the usability of a Content Management System and on the user's confidence level


Share/Save/Bookmark

Reddig, Daniela and Karreman, Joyce and Geest van der, Thea (2008) Watch out for the preview: The effects of a preview on the usability of a Content Management System and on the user's confidence level. In: IEEE International Professional Communication Conference, IPCC 2008, 13-16 July 2008, Location: Montreal, QC .

[img]
Preview
PDF
1105Kb
Abstract:As time moves on, a trend crystallizes that sets new requirements on content management systems. The circle of users shifts from a small technically experienced group to a large network of inexperienced editors. Literature stresses that a higher need for usability is present if personnel with a low grade of human computer interaction expertise is using a system. But how can system designers accomplish a high level of usability? This study suggests a preview as an important factor for strengthening the usability (effectiveness, efficiency and satisfaction) of a content management system. The findings of this study support the hypothesis: the results showed that a preview enhances the userspsila satisfaction with the system. Moreover, the study shows that the userspsila confidence to be able to work with the system is an important factor; the results showed positive correlations between confidence and satisfaction and between confidence and effectiveness.
Item Type:Conference or Workshop Item
Copyright:© 2008 IEEE
Faculty:
Behavioural Sciences (BS)
Research Group:
Link to this item:http://purl.utwente.nl/publications/61644
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page

Metis ID: 253637