Heuristic web site evaluation: exploring the effects of guidelines on experts' detection of usability problems

Welle Donker-Kuijer, Marieke and Jong de, Menno and Lentz, Leo (2008) Heuristic web site evaluation: exploring the effects of guidelines on experts' detection of usability problems. Technical communication, 55 (4). pp. 392-404. ISSN 0049-3155

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Abstract:	Questions the contribution of heuristics to problem detection. Shows that heuristics provide more focus to expert evaluation.
Item Type:	Article
Copyright:	© 2008 Society for Technical Communication
Faculty:	Behavioural Sciences (BS)
Research Group:	Technical and Professional Communication (TPC)
Link to this item:	http://purl.utwente.nl/publications/61587
Official URL:	http://www.ingentaconnect.com/content/stc/tc/2008/00000055/00000004/art00008
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