HRM systems for successful information technology implementation: evidence from three case studies

Share/Save/Bookmark

Bondarouk, Tanya V. and Ruel, Huub J.M. (2008) HRM systems for successful information technology implementation: evidence from three case studies. European Management Journal, 26 (3). pp. 153-165. ISSN 0263-2373

[img] PDF
Restricted to UT campus only
: Request a copy
270kB
Abstract:The success of information technology (IT) projects is highly dependent upon the end-users’ behaviour. Whether end-users are able and willing to work with newly introduced software applications is fundamental. Hence, a key issue is supporting targeted employees of newly introduced software applications in their proper utilisation. HRM practices have the potential to provide such support. This article elaborates on HRM systems for software implementation focused on three HRM domains: ensuring employees are able to operate the new IT, providing opportunities to work with a new IT, and removing obstacles to its use. Based on findings from 83 interviews conducted in three exploratory case studies, we specify 17 HRM practices that should be included in the agendas of IT projects if they are to achieve appropriate and committed use of newly introduced IT by the targeted employees.

Item Type:Article
Copyright:© 2008 Elsevier
Faculty:
Management and Governance (SMG)
Research Group:
Link to this item:http://purl.utwente.nl/publications/59736
Official URL:http://dx.doi.org/10.1016/j.emj.2008.02.001
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page