E-HRM: Innovation or Irritation : An Explorative Empirical Study in Five Large Companies on Web-based HRM

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Ruel, Huub and Bondarouk, Tanya and Looise, Jan Kees (2004) E-HRM: Innovation or Irritation : An Explorative Empirical Study in Five Large Companies on Web-based HRM. Management Revue, 15 (3). pp. 364-380. ISSN 0935-9915

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Abstract:Technological optimistic voices assume that, from a technical perspective, the IT possibilities for HRM are endless: in principal all HR processes can be supported by IT. E-HRM is the relatively new term for this IT supported HRM, especially through the use of web technology. This paper aims at demystifying e-HRM by answering the following questions: what actually is e-HRM?, what are the goals of starting with e-HRM?, what types can be distinguished? and what are the outcomes of e-HRM? Based upon the literature, an e-HRM research model is developed and, guided by this model, five organizations have been studied that have already been on the ?e-HR road? for a number of years. We conclude that the goals of e-HRM are mainly to improve HR?s administrative efficiency/to achieve cost reduction. Next to this goals, international companies seem to use the introduction of e-HRM to standardize/harmonize HR policies and processes. Further, there is a ?gap? between e-HRM in a technical sense and e-HRM in a practical sense in the five companies involved in our study. Finally, e-HRM hardly helped to improve employee competences, but resulted in cost reduction and a reduction of the administrative burden.
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Copyright:© 2004 Rainer Hammp Verlag
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Management and Governance (SMG)
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Link to this item:http://purl.utwente.nl/publications/59729
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