Resistance and support to electronic government, building a model of innovation

Ebbers, W.E. and Dijk van, J.A.G.M. (2007) Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24 (3). pp. 554-575. ISSN 0740-624X

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Abstract:	In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.
Item Type:	Article
Copyright:	© 2007 Elsevier
Faculty:	Behavioural Sciences (BS)
Research Group:	Media, Communication and Organisation (MCO)
Link to this item:	http://purl.utwente.nl/publications/58605
Official URL:	http://dx.doi.org/10.1016/j.giq.2006.09.008
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