Online versus Conventional Shopping: Consumers' Risk Perception and Regulatory Focus

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Noort van, Guda and Kerkhof, Peter and Fennis, Bob M. (2007) Online versus Conventional Shopping: Consumers' Risk Perception and Regulatory Focus. CyberPsychology & Behavior, 10 (5). pp. 731-733. ISSN 1094-9313

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Abstract:In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online (vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping.
Item Type:Article
Copyright:© 2007 Mary Ann Liebert
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Link to this item:http://purl.utwente.nl/publications/58593
Official URL:http://dx.doi.org/10.1089/cpb.2007.9959
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