Working and Learning with Electronic Performance Support Systems: An Effectiveness Study

Share/Save/Bookmark

Bastiaens, Theo J. and Nijhof, Wim J. and Streumer, Jan N. and Abma, Harmen J. (1997) Working and Learning with Electronic Performance Support Systems: An Effectiveness Study. International Journal of Training and Development, 1 (1). pp. 72-78. ISSN 1360-3736

[img]
Preview
PDF
194Kb
Abstract:In this study the effectiveness of electronic performance support systems (EPSS) is reported. Some of the expected advantages of EPSS, such as an increase in productivity and improved learning are evaluated with insurance agents using laptop computers. Theoretical statements, research design and hypotheses are presented. The conclusion is that EPSS was cheaper than classroom training and had some benefits for learners, but did not produce the expected benefit of an increase in productivity.
Item Type:Article
Copyright:© 1997 Blackwell
Research Group:
Link to this item:http://purl.utwente.nl/publications/58320
Official URL:http://dx.doi.org/10.1111/1468-2419.00007
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page

Metis ID: 135327