Detecting Coordination Problems in Collaborative Software Development Environments


Amrit, Chintan and Hillegersberg, Jos van (2008) Detecting Coordination Problems in Collaborative Software Development Environments. Information Systems Management, 25 (1). pp. 57-70. ISSN 1058-0530

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Abstract:Software development is rarely an individual effort and generally involves teams of developers collaborating to generate good reliable code. Among the software code there exist technical dependencies that arise from software components using services from other components. The different ways of assigning the design, development, and testing of these software modules to people can cause various coordination problems among them. We claim
that the collaboration of the developers, designers and testers must be related to and governed by the technical task structure. These collaboration practices are handled in what we call Socio-Technical Patterns.
The TESNA project (Technical Social Network Analysis) we report on in this paper addresses this issue. We propose a method and a tool that a project manager can use in order to detect the socio-technical coordination problems. We test the method and tool in a case study of a small and innovative software product company.
Item Type:Article
Additional information:Special issue: “Collaboration Challenges: Bridging the IT Support Gap”
Copyright:© 2008 Taylor & Francis
Faculty of Behavioural, Management and Social sciences (BMS)
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