Cognition in context : the effect of information and communication support on task performance of distributed professionals


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Biemans, Margaretha Catharina Maria (2006) Cognition in context : the effect of information and communication support on task performance of distributed professionals. thesis.

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Abstract:Mobile collaboration is emerging. Developments in technological and business areas provide opportunities for innovative applications and new ways of working. Mobile applications have possibilities to provide context information and to enrich the communication between distributed professionals. Such applications benefit from construct-driven assessments in earlier phases of design.
Cognition in Context designs and evaluates two mobile applications for home care and railway. User experiments are conducted to test their added value on task performance and the perceptions of the experts on its usefulness and applicability.
The results reveal that both cognitive and affective aspects are relevant for designing the applications, especially proficient decision-making and empowerment. Moreover, this study shows early identification of performance expectancies and suggestions to improve its applicability in practice: the relevance of cost-effective methods in IT innovation research.
Item Type:Thesis
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Link to this item:http://purl.utwente.nl/publications/57116
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