Explaining groupware implementation through group learning

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Bondarouk, Tatyana and Sikkel, Klaas (2003) Explaining groupware implementation through group learning. In: 2003 IRMA International Conference, 18-21 May 2003, Philadelphia, PA, USA.

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Abstract:Implementation of groupware tends to be an evolutionary process. We apply a theory of group learning as a framework to highlight relevant aspects of such a process. Here we present the results of a longitudinal case study to which this framework was applied. A human resource information system introduced in a hospital was successfully implemented with one user group but failed in another group. Analysis shows a marked difference in the group learning processes, which significantly contributes to the differences in success. The results confirm our assumption about the importance of learning processes in groupware implementation.
Item Type:Conference or Workshop Item
Copyright:© 2003 Idea Group Publishing
Faculty:
Management and Governance (SMG)
Electrical Engineering, Mathematics and Computer Science (EEMCS)
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Link to this item:http://purl.utwente.nl/publications/45290
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