Supporting telecom business processes by means of workflow management and federated databases

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Nijenhuis, Wim and Jonker, Willem and Grefen, Paul (1997) Supporting telecom business processes by means of workflow management and federated databases. [Report]

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Abstract:This report addresses the issues related to the use of workflow management
systems and federated databases to support business processes that operate on
large and heterogeneous collections of autonomous information systems. We
discuss how they can enhance the overall IT-architecture. Starting from the
OSCA architecture, we develop an architecture that includes workflow
management systems and federated databases. In this architecture, the notion of
information systems as a monolithic entity disappears. Instead, business
processes are supported directly by workflows that combine presentation
blocks, function blocks, and data blocks. We address the specific issues of
transaction management and change management in such an architecture.
Item Type:Report
Faculty:
Electrical Engineering, Mathematics and Computer Science (EEMCS)
Research Group:
Link to this item:http://purl.utwente.nl/publications/19577
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